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digital operations specialist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with a vast knowledge of digital trafficking, problem solving and multi-platform media.

Skills
  • Unified Communications Integration
  • Quantitative Skills
  • Program Evaluation
  • Human Relations
  • Planning and Coordination
  • Report Analysis
  • Competency Evaluations
  • Performance Goals
Education
My Computer Career Charlotte, NC, Expected in 02/2020 ā€“ ā€“ Certificate of Technical Computer Systems : Computer Technology - GPA :
Johnson C. Smith University Charlotte, NC, Expected in 05/2011 ā€“ ā€“ No Degree : Biology - GPA :
Work History
Holman Automotive - Digital Operations Specialist
, , Charlotte, NC 12/2020 - Current
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Collected, arranged, and input information into database system.
  • Used Ninjacat to model data and forecast trends and pull reporting data.
  • Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
  • Compiled training materials for new employees and tracked skill development.
  • Managed internal operational standards and productivity targets.
  • Successfully manage campaigns for over than 17 broadcast stations across United States.
  • Communicate effectively and closely with stations, third party agencies, and vendors for success of client's campaigns.
  • Traffic all digital products in varies platform systems and confirm launch success.
  • Communicated optimization tactics to guarantee campaigns serve all impressions.
  • Process new and revised digital campaign orders.
  • Implementing multi-platform digital advertising orders such as video, display, email retargeting, OTT, SEM, SEO, PPC and social campaign for mobile, desktop and connected television advertising.
  • Confirmed with stations that all ads met required technical and creative specifications.
  • Closely monitor scheduling, pacing, and implementation of all advertising campaigns to ensure correct, promptness and full delivery of each campaign.
  • Suggest different optimization methods to help with delivery of each campaign order.
  • Passionate about learning and committed to continual improvement
  • Self-motivated, with strong sense of personal responsibility.
Lazy Days Rv - Senior Sales Assitant
, , Charlotte, NC 01/2017 - 12/2020
  • Managed digital marketing initiatives in accordance with consumer targets and needs.
  • Recognized and resolved compound problems that effected upper-level management and business initiatives.
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Managed full sales lifecycle for 20+ accounts for 7 account executives.
  • Protected top-priority accounts by employing effective sales and marketing techniques.
  • Created proposals for sales executives to present to various cliental for sales of billboards throughout the Carolinas.
  • Assisted general manager with high profile accounts such as Carolina Panthers and Charlotte Hornets.
  • Proven ability to learn quickly and adapt to new situations.
Ashley Furniture Homestore - Office Manager
, , Charlotte, NC 05/2016 - 01/2018
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed office operations while scheduling appointments for department managers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained computer and physical filing systems.
  • Performed employee interviews and trained customer service staff.
Skills
  • Unified Communications Integration
  • Quantitative Skills
  • Program Evaluation
  • Human Relations
  • Planning and Coordination
  • Report Analysis
  • Competency Evaluations
  • Performance Goals
Work History
Gray Television - Digital Operations Specialist
, 12/2020 - Current
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Collected, arranged, and input information into database system.
  • Used Ninjacat to model data and forecast trends and pull reporting data.
  • Identified company objectives by analyzing feedback, observing consumers and collecting surveys.
  • Compiled training materials for new employees and tracked skill development.
  • Managed internal operational standards and productivity targets.
  • Successfully manage campaigns for over than 17 broadcast stations across United States.
  • Communicate effectively and closely with stations, third party agencies, and vendors for success of client's campaigns.
  • Traffic all digital products in varies platform systems and confirm launch success.
  • Communicated optimization tactics to guarantee campaigns serve all impressions.
  • Process new and revised digital campaign orders.
  • Implementing multi-platform digital advertising orders such as video, display, email retargeting, OTT, SEM, SEO, PPC and social campaign for mobile, desktop and connected television advertising.
  • Confirmed with stations that all ads met required technical and creative specifications.
  • Closely monitor scheduling, pacing, and implementation of all advertising campaigns to ensure correct, promptness and full delivery of each campaign.
  • Suggest different optimization methods to help with delivery of each campaign order.
  • Passionate about learning and committed to continual improvement
  • Self-motivated, with strong sense of personal responsibility.
Adams Outdoor Advertising - Senior Sales Assitant
, 01/2017 - 12/2020
  • Managed digital marketing initiatives in accordance with consumer targets and needs.
  • Recognized and resolved compound problems that effected upper-level management and business initiatives.
  • Facilitated relationships with target accounts through implementation of proven networking methods.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Managed full sales lifecycle for 20+ accounts for 7 account executives.
  • Protected top-priority accounts by employing effective sales and marketing techniques.
  • Created proposals for sales executives to present to various cliental for sales of billboards throughout the Carolinas.
  • Assisted general manager with high profile accounts such as Carolina Panthers and Charlotte Hornets.
  • Proven ability to learn quickly and adapt to new situations.
Ashley Furniture Homestore - Office Manager
, 05/2016 - 01/2018
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Managed office operations while scheduling appointments for department managers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established team priorities, maintained schedules and monitored performance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained computer and physical filing systems.
  • Performed employee interviews and trained customer service staff.

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Resume Overview

School Attended

  • My Computer Career
  • Johnson C. Smith University

Job Titles Held:

  • Digital Operations Specialist
  • Senior Sales Assitant
  • Office Manager

Degrees

  • Certificate of Technical Computer Systems
  • No Degree

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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