Network Administrator with 4 years experience in server management, systems analysis, windows desktop support, .Net development and Cisco network and VoiP equipment.
Oversaw implementation and deployment a Cisco VoiP network for 200 users including call center manager, agents and call menu scripting.
Developed and coded Identity self service system for public user in a forward facing Sharepoint environment.
I am the administrator of the forward facing public sites for NHA Schools. I manage and maintain 83 sites in a SharePoint 2010 environment. I am responsible for developing new web applications, updating older applications, bug fixes, creating new sites and server management for our application and web front servers.
I was responsible for a variety of areas throughout the companies IT department. Principle responsibilites included configuring and deploying new network hardware including Cisco routers and switches. Administered the Cisco VoiP network including configuring phones, user agents for the call center and troubleshot issues with user phones, voicemails, call center agents and queues. Provided desktop support and network support for a windows server envrionment running on VM servers and NetApp SAN storage.
Managed day to day operations of a retail location including hiring and training staff, setting sales goals and holding staff accountable for sales performance, conducted inventories and ordered product.
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