I have training in customer service, and was employed at an assisted living facility for 2-1/2 years, following by another 1 at a bakery. I've been taught in how to perform tasks that range from food preparation and delivery to communicating with customers and managing sales.
I am proficient in talking to customers, as well as performing tasks in a timely manner. I am able to properly communicate issues to managers and supervisors, as well as make sure all operations within the work zone are running smoothly.
I am a stickler for getting things done properly, and trying to hardest to make sure my task is performed to the best of my abilities. I hate seeing things run slowly, or seeing other employees slacking off.
As a deitary aide, my main responsibility was the handling and delivery of food to the residents of the facility -- mainly in the dining area, but also right to the rooms on occassion. And to make sure everybody within the facility got attended to.
As my time there lengthened, I was tasked with new responsibilities that ranged from washing dishes, to the preparation of meals. As well as running the cafe within the building that acted a a hub for residents' families to purchase snacks and meals. In the latter position, I was trained on how to handle money and the cash register, as well as how to communicate with customers properly and politely. Additionally, I had the duty of restocking the cafe, and making sure we had a wide variety of items to choose from, and to make sure our customers weren't kept waiting.
I also had to communicate with other departments on a daily basis, and had miscellaneous duties, such as handling the laundry and helping the activities department set up decorations for holiday-based festivities.
At this job, my main duty was to help sell products to the customers. I communicated with them to make sure everything they wanted was delivered to them in a desireable fashion, and to make sure they had no complaints with the service or the establishment. I had to use a cash register, as well as a computer to help customers who communicated through e-mails.
I also had to help customers place orders for pick-up at a later date, and for deliveries to their homes. To do this, I had to learn the proper way to fill out various forms and paperwork, and to get all the information required from the customer to make sure they got their order exactly as they envisioned.
Other miscellaneous duties I was given were the preparation of food, washing dishes, restocking shelves and cases, vacuuming the main dining area, and talking to customers and clients over the phone.
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