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Detail Merchandiser Resume Example

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DETAIL MERCHANDISER
Summary

Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Reliable and punctual, excellent work ethic and more than 3 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Versed in merchandising, display design and customer relations. Service-focused professional and friendly team player with a knack for building productive working relationships. A firm commitment to customer service that has been described as “second-to-none” by employers. Dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. High-achieving, self-directed and self-motivated team player who also works well independently.

Highlights
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Inventory control procedures
  • Store planning and design
  • Cash handling accuracy
  • Flexible schedule
  • Proficient in MS Office
Accomplishments

Routinely helped as many as 100 customers each day in a high-volume retail outlet. Received 5 “exceeds expectations” ratings on performance reviews.

Experience
11/2014 to Current
Detail MerchandiserSonic Drive-In - Howe , TX
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Oversaw all daily operations of multiple store locations.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Built and maintained effective relationships with peers and upper management.
  • Processed shipments and maintained organized stock shelves.
  • Informed customers about all product lines and services offered by the company.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
05/2013 to 12/2014
Electronics Sales Associate / Head of WirelessWalmart - City , STATE
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
09/2012 to 04/2013
Service Clerk / Photo SpecialistWalgreens - City , STATE
  • Processed an average amount of transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Communicated information to customers about product quality, value and style.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.
  • Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
07/2010 to 04/2012
Crew MemberBurgerKing - City , STATE
  • Processed an average amount of transactions each day in a timely manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Educated customers on product and service offerings.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Communicated store policy violations to the leadership team in a timely manner.
  • Offered direction and gave constructive feedback to motivate team members.
  • Built and maintained effective relationships with peers and upper management.

Education
2016
Associate of Arts: Criminal JusticeCommunity College of Rhode Island - City, State, US
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

84Good
Resume Strength
  • Formatting
  • Word choice
  • Typos

Resume Overview

School Attended

  • Community College of Rhode Island

Job Titles Held:

  • Detail Merchandiser
  • Electronics Sales Associate / Head of Wireless
  • Service Clerk / Photo Specialist
  • Crew Member

Degrees

  • Associate of Arts : Criminal Justice

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