Highly responsive customer driven Administrative Professional committed to delivering high quality results with no supervision. Dedicated and focused with over ten years experience with Florida county and municipal government and nine and a half years as an officer in the United States Air Force. An enthusiastic, organized, detail-oriented professional with hands-on experience in office operations including customer service, general office management, project planning and management, financial management, personnel management and payroll, as well as accounts payable and receivable . A fast learner with a strong aptitude for organization, planning, operations, program management, and accounting systems and procedures. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Temporary contract position as assistant to the Town Clerk. Prepared town council meeting minutes and covered for the clerk during an extended absence. Answered the telephone, assisted customers, processed building permit applications, prepared town council meeting agendas and supporting documentation, assisted with payroll and accounts payable functions, and performed other duties as needed.
Responsible for processing all planning & zoning, building permit, and business tax receipt applications as well as supervision of accounts payable, accounts receivable, utility billing, payroll and customer service activities. Assisted the city manager, city clerk, finance director and other department directors with research and special projects.
Responsible for daily supervision of town hall operation as well as traditional clerk duties including responding to public records requests, providing notary public services, posting meeting notices, preparing meeting agendas, packets and minutes, supervising municipal elections, preparing ordinances and resolutions and processing them once adopted, maintaining all public records and attesting to official actions of the town council. In addition, managed computer systems, supervised personnel, processed zoning clearances and development orders, coordinated Comprehensive Plan amendments, managed grant and contract agreements, prepared requests for proposal, agreement and contract documents, purchased supplies and equipment for administrative operations, and supported mayor in duties as town administrator.
Responsible for managing the entire impact fee program to include calculation and collection of fees, contract management for update of fee development studies, amendment of county law implementing fees, determination of legal use of funds, accounting for distribution of funds, research of various fee related issues, monthly reports, and answering questions from county commissioners, staff and the public. Trained and supervised impact fee specialist. Worked closely with planning and building departments.
First Impact Fee Coordinator in Lake County. Developed position scope, duties and responsibilities. Coordinated all county impact fees with other county departments, municipalities, and the public. Oversaw collection and correct distribution and accounting of over $36 million annually. Developed and managed annual budget for division. Provided support to citizen committees; researched issues, gathered, organized and presented information, developed and prepared agendas, scheduled presentations by others, answered questions. Interpreted county Code of Ordinances and Florida State statutes regarding impact fees and land development rules; ensured program was administered in accordance with local and state law. Managed consultant selection and contract to update fees and adoption of relevant county ordinances. Coordinated collection of over $13 million in prepaid fees prior to fee increase to include staffing, scheduling, equipping and managing of county staff and support of multiple municipal staffs. Trained subordinates and other county and municipal staff in correct calculation, collection, documentation and distribution of fees; ensured staff knew where to look for answers to many questions from the public.
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