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Deputy General Manager Resume Example

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DEPUTY GENERAL MANAGER
Summary

Motivated Deputy General Manager with proven history of improving operational performance. Strategic with strong business acumen to partner cross-functionally to execute long-range plans. Committed to supporting employees in growth, success and career progression. Organized Deputy General Manager with 3 years of experience in multi-site operations management. Proactive leadership skills to motivate and mentor employees to achieve goals. Adept with leading teams of up to 20+ employees in fast-paced settings.

Skills
Experience
02/2015 to 03/2020
Deputy General ManagerCompany Name － City, State
  • Upheld policies, procedures and brand standards in all aspects of operations.
  • Recruited, hired, trained, developed and supervised team of 20+ employees.
  • Coordinated employee performance management and provided feedback on job duties and responsibilities.
  • Served as main liaison between employees and leadership team to relay questions and concerns.
  • Analyzed performance data and identified opportunities for improvements.
  • Evaluated staff training needs and developed and facilitated professional development opportunities.
  • Oversaw implementation of corrective actions to improve efficiency and reduce waste.
  • Recruited, hired, trained, developed and supervised team of 20 employees. 100% accuracy
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
02/2015 to 03/2016
Line CookCompany Name － City, State
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Cooked multiple orders simultaneously during busy periods.
  • Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
02/2010 to 09/2014
Line CookCompany Name － City, State
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Grilled and deep fried various foods from meats to potatoes.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Created nutritious, visually appealing, innovative and properly prepared and flavored food.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Cooked multiple orders simultaneously during busy periods.
Education and Training
06/1986
High School DiplomaKaimuki High School － City, State
Some College (No Degree): Culinary ArtsKapiolani Community College/University of HI Community Colleges － City, State
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79Average
Resume Strength
  • Completeness

Resume Overview

School Attended

  • Kaimuki High School
  • Kapiolani Community College/University of HI Community Colleges

Job Titles Held:

  • Deputy General Manager
  • Line Cook

Degrees

  • High School Diploma
    Some College (No Degree) : Culinary Arts

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