I am searching for a position that will maximize my unique skill-set to achieve company goals. I have excellent leadership and interpersonal skills which will certainly be a major help to your organization. In addition, my communication and training skills coupled with the capability to work under pressure will help to ensure customer satisfaction and make a positive contribution to the company.
Exceptional organizational skills
Creative problem solver
Service Excellence Five Star Award
Albertson's Southwest Division
**5 Star Customer Service Excellence
06/2016 to Current
Deputy CommandantNew Mexico Youth Challenge Academy － Roswell, NMMy duties include creating and conducting training and development programs for the New Mexico Youth Challenge (NMYCA) cadets in an effort to enhance cadet skills and organizational performance. My position is responsible for operational activities, supervision of cadre and shift supervisors, creating and managing work schedules for each team, verification of data entry for core components, managing daily operation of cadet corps and developing continuous training for The Cadre Units. This position has oversight of cadet leadership, discipline, health and welfare of cadet corps. Work is performed in a fast-paced environment with at risk youth in a 24 hour 7 days a week facility, and an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
09/2014 to 06/2016
Cadre SupervisorNew Mexico Youth Challenge Academy － Roswell, NMI am responsible for organizing a cadre team of 5-7 members on a regular shift. My duties include but not limited to safety and accountability of our cadet corps. I ensure the proper training, education and tasks are maintained throughout each day according to training schedule. I complete unfinished work and/ or duties that other shifts are unable to. Accountability of sensitive items, properly notate entries for vehicle log books, medical accountability reports and verify previous paperwork of shifts prior. I ensure incident reports, counseling referrals, sick calls and cadre briefing logs are correct. I properly inform chain of command and subordinates of all important information. I maintain time management of all required supervisor tasks and duties. Responsible for employee evaluations, monthly counseling and submitted data information to be entered into the Cadet Tracking System. Inspections of barracks cleanliness and uniform standards. Distribute medications to include prescription and over-the-counter to cadets by following a medical system provided by the NMYCA Standard Operating Procedures and medical staff. I have also been a part of a hiring team for future cadre members of NMYCA. Interviewed and evaluated potential candidates for employment. I am knowledgeable of Data Management and Reporting requirements to enable the progress of cadet conduct. Participated in the NMYCA Quad meetings to aide each department in the success of each cadet. Teach and train standards to available staff members who also assist the cadre department in maintaining accountability of classroom standards. Teach and instruct Team-building to cadre and staff. Knowledgeable in different forms of skills to maximize the effect of team-building in staff training and cadet according to The National ChalleNGe Institute.
10/2013 to 09/2014
CADRENew Mexico Youth Challenge Academy － Roswell, NM
04/2012 to 10/2013
DELI CLERKAlbertson's － Roswell, NM
Provided courteous and personalized customer service.
Prepared and sale of custom sliced and packaged deli items, food party trays, hot foods, cold prepared take-out foods and salads.
Required to be able to maneuver objects of varying dimensions and weights up to 55 pounds.
Ability to stand for long periods of time.
Assist in monthly inventories.
05/2008 to 07/2010
SHIFT SUPERVISORNew Mexico Youth Challenge Academy Duties include but not limited － Roswell, NM
activities scheduled for the day.
Assign priorities and individual for the shift.
Inform all need-to-know information to Cadre on shift and make note of any previous issues or concerns from prior shift.
Ensure all accountability of all medical equipment, water coolers, first aid kits and vehicle log books are located.
As well as all necessary equipment for work projects are available and loaded prior to departing to Service to the Community sight.
Ensure accountability of all Cadets at any given time.
Ensure personnel going off site have communication and accountability.
Participated in group discussions to develop cadre/cadet solutions.
Entered cadet information and progress into DMARS (Data Management/ Reporting).
07/2003 to 05/2008
CADRENew Mexico Youth Challenge Academy － Roswell, NM
Mentoring young adults through a 22 week program.
Documenting behavioral problems.
Ensured program standards were being followed and maintained.
Inspected living areas.
Adhered to the chain of command and other formal procedures.
Taught Team Building techniques use the National Challenge Institute methods and theories.
Responsible for the accountability, health, welfare and security of cadets ages 16-18 yrs.
Performed a variety of duties to include but not limited to: marching formations, teaching training classes, performance counseling, meeting scheduled times for events, maintained accountability, ensure cadets are in proper uniform and adhere to NMYCA standards.
Ensure program standards and rules are met.
Conducted physical fitness training.
Conduct health and welfare inspections.
Also responsible for paperwork and data entry into a Cadet Tracking Sysytem for each cadet utilizing NMYCA Eight Corps Components: Academic Excellence, Job Skills, Physical Fitness, Leadership/ Followership, Health Sex Education and Nutrition, Life Coping Skills, Responsible Citizenship and Service to the Community.
AUTOMATED LOGISTICAL SPECIALISTUnited States Army National Guard － Ft. Lee, Virginia, USA
BasicHobbs High School － Hobbs, New Mexico, USA
New Mexico Youth Challenge Mentor Training January 2004
Crisis Prevention Intervention January 2017
CPR/First Aid January 2017 Expires: January 2019
Defensive Driving November 2013 Expires: November 2017
Decision Making Tools April 2016
CASA -Childrens Court Appointed Special Advocate March 2011
Youth ChalleNGe Basic Course May 2016
HIPAA, Blood Borne Pathogens, Infectious Diseases January 2017