department supervisor with keys resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over 5 years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance. Enthusiastic Keyholder with more than 10 years of progressive experience. Organized, friendly and outgoing with exceptional communication and time management abilities. Results-driven Department supervisor with successful career training, monitoring and encouraging retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities. Enthusiastic Supervisor with 10+ years of experience supervising staff in Manufacturing and retail settings. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

  • Till counting
  • Hard-working mindset
  • Multi-tasking strength
  • Quality assurance
  • Time management
  • Team Player
  • Critical thinking
  • Computer proficiency
  • Teambuilding
Work History
01/2015 to 04/2021
Department Supervisor with Keys United Site Services North Charleston, SC,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Trained and mentored new employees.
  • Rotated stock according to dates and protocols.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Completed store opening and closing procedures.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
10/1997 to 11/2014
Operations Manager Johns Manville Corp Little Rock, AR,
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 75-member management team with related direct reports.
  • Managed and allocated staff and material resources to meet production goals.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Oversaw day-to-day operations, including supervising 75-80-person team across 6 sites.
09/1982 to 09/1997
Maintenance Supervisor Campbell Soup Co East Point, GA,
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Supervised 12 employees, including scheduling, training and performance monitoring.
  • Rolled out improved training programs for maintenance employees.
  • Overhauled, installed and repaired equipment, including centrifugal compressors, pumps, valves, separators and generators.
03/1977 to 01/1982
Line Mechanic Conwood Corp. City, STATE,
  • Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Maintained operability and safety of Bartelt and Eagle scales machinery and equipment by performing Monthly inspections and preventative maintenance.
  • Demonstrated equipment functions and features to machine operators.
  • Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
  • Diagnosed equipment issues by analyzing error messages and testing results.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Examined parts for defects such as breakage or excessive wear.
Expected in 05/1976 to to
High School Diploma:
Wooddale High School - Memphis, TN
  • Received Most likely to suceed

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Resume Overview

School Attended

  • Wooddale High School

Job Titles Held:

  • Department Supervisor with Keys
  • Operations Manager
  • Maintenance Supervisor
  • Line Mechanic


  • High School Diploma

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