I have 22 years experience as a professional administrative assistant and have been recognized and promoted for my abilities in this area. I have the ability to direct complex projects from concept to fully operational status. I am a goal-oriented individual with strong leadership capabilities. I am organized, highly motivated, and can easily multi-task to meet mandated deadlines. I have a proven ability to work in unison with staff, volunteers, and upper management.
Promoted to Department Head after displaying strong work ethic, ability to work with the public and effectively manage employees.
After 6 months as Department Head, received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Enjoy volunteering time and willingly take a leadership role in community events that require working additional hours.
Provide support and accurate departmental data for annual audit. To date this has resulted in never having been written up in the auditors report.
Essential personnel after hurricanes. Man command center for citizen information and safety.
Completed certification in following areas with FEMA Emergency Management Institute: Introduction to National Incident Management System, Introduction to Incident Command System, Introduction to National Response, ICS for Single Resources and Initial Action Incident, Intermediate Incident Command System for Expanding Incidents, Advanced Incident Command System, Command and General Staff.
Developed and implemented program to encourage payment from citizens who had severely past due utility balances
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Posted open positions on company and social media websites.
Served as central point of contact for all outside vendors needing to gain access to the building.
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