Detail-oriented Department Manager keep employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
As an operations supervisor, successfully lead my team to a seven year accident and incident free work place. Successfully cross trained personnel into other fields for greater flexibility and coverage. Through mentoring, training, and leadership by example, successfully competed with long term competitor eventually surpassing in sales and market coverage.
As a specialty sales associate I exceeded sales quotas by 100%. I greeted every potential customer with enthusiasm and respect. Speaking to them in a courteous manner while answering all questions. Directing to the best possible products and services so that the customer expectations were fully met.
As a retail department manager I was responsible for training existing and new associates in necessary procedures and policy changes. Maintaining departmental standards for in stock and sales As well as safety. Cross trained others to better cover various areas of the store that may be short staffed. Assisted in cash and credit sales at time of closure.
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