Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. Direct administrative activities directly related to making products or providing services. Prepare staff work schedules and assign specific duties. Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services with budgetary limits. Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. Perform personnel functions, such as selection, training, or evaluation. Plan or direct activities, such as sales promotions, that require coordination with other department managers. Set prices or credit terms for goods or services, based on forecasts of customer demand. Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Sell new and old phones, activate new accounts, add lines to existing account or new family plan with new or old network. Take customers payments for monthly bill or add money to account.
I stayed with the company throughout the years in between my full time job.
Place food servings on plates or trays according to orders or instructions. Clean or sterilize dishes, kitchen utensils, equipment, or facilities. Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed. Examine trays to ensure that they contain required items. Load trays with accessories, such as eating utensils, napkins, or condiments. Take food orders and relay orders to kitchens or serving counters so they can be filled. Monitor food preparation or serving techniques to ensure that proper procedures are followed. Remove trays and stack dishes for return to kitchen after meals are finished. Carry food, silverware, or linen on trays or use carts to carry trays. Record amounts and types of special food items served to customers. Stock service stations with items, such as ice, napkins, or straws. Prepare food items, such as sandwiches, salads, soups, or beverages. Determine where patients or patrons would like to eat their meals and help them get situated. Total checks, present them to customers, and accept payment for services.
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing service for customers. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Instruct staff on how to handle difficult and complicated sales. Assign employees to specific duties. Keep records of purchases, sales, and requisitions. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Review inventory and sales records to prepare reports for management and budget departments. Inventory stock and reorder when inventory drops to a specified level. Establish and implement policies, goals, objectives, and procedures for the department. Examine products purchased for resale or received for storage to assess the condition of each product or item. Enforce safety, health, and security rules. Estimate consumer demand and determine the types and amounts of good to be sold.
Assisting employees with daily goals, how to run freight easily, how to unload and load truck easily and in proper way followed by policy rules. Scheduling employees from part timers to full timers. Budgeting hours for the store to not go over a penny, checking in vendors to accept right amount of what is needed for the week, staff meetings weekly to make sure the team are still in the same path of weekly goal with new items coming in, cash handling= checking out customers, run to the bank for store change, drop deposits or pick up deposits receipts. Keep up with store cleaned, bathrooms and every corner of the store. Changed schematics every week for different departments. Go over billing cycle every last day of each week and report to District Manager if we are over store budget or not. Displaying end caps for every holidays or what's going on in whichever area you are located at. Traveled within the region helping other stores pick back up, sometimes stay out of town for a month was the longest.
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