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Demand Planning Analyst Resume Example

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DEMAND PLANNING ANALYST
Summary
Experienced with forecast and statistical methods to evaluate demand. *Knowledgeable of Six Sigma, Kaizen, TOC, Critical Chain and Lean principles. *Bachelor's in Supply Chain Operations Management. *Passion for analysis and process improvement.
Highlights
  • Advanced Excel
  • Word
  • Power Point
  • Tableau
  • SAP
  • Demand Planning
  • Lawson
  • Lightspeed
  • Timesaver
  • APO
Experience
Demand Planning Analyst | BI
November 2014 to CurrentCOMMONWEALTH-ALTADIS
  • Comprehensive analysis of statistical methods in conjunction with market trends and company initiatives to forecast demand for different brands and portfolios amounting to billions of units sold each year.
  • Improved and sustained the forecast accuracy of our main portfolio by over 15% from FY14 to FY15.
  • YTD above 80%.
  • Regularly analyze, explain and present the forecast accuracy scores and deviations in S&OP meetings.
  • Developed KPIs and ensure consistent discussion by key stakeholders.
  • Manage the link between several workbooks used to track performance related to sales and financial forecast.
  • Provide recommendations for MPS, safety stock and inventory management.
  • Work directly with the Sr.
  • Forecast Analyst who has 15+ yrs experience.
Operations Rapid Response Supervisor
April 2012 to November 2014W SOUTH BEACH HOTEL
  • Responsible for the operations of a team of 20 rapid response agents and runners in a department that runs 24/7.
  • Implemented a Kanban system that nearly eliminated OOS of our department's inventory.
  • As Team Leader of a Kaizen event, improved the hotel's package storage, logging and delivery process.
  • Award received.
  • Continuously used the 5S methodology to reorganize the office space and inventory rooms resulting in the standardization of many processes and the smoother flow of operations.
  • Recreated the lent items process of the hotel, turning a loss on guest lent items into a profit.
  • Only supervisor invited to participate in upper management Six Sigma meetings and to take part in projects.
  • Solved escalated situations from guests, employees and external customers on a daily basis.
  • Weekly scheduled staff according to demand forecast and budget hours.
  • Handled a petty cash bank for daily operations Provided highly personalized customer service, going above and beyond customer expectations.
  • Completed ADP (Associate Development Program): A 240 hour training program offered to selected employees who have been determined to be the most suitable to grow with Starwood.
  • Certificate of completion available.
  • Nominated 3 times for employee of the month.
International Service Representative
January 2011 to December 2011FEDEX CANADA
  • Experienced firsthand the advanced logistics of a world leader in the transportation industry.
  • Responsible for assisting customers with their domestic and international parcels.
  • Received rewards for quality and compliments for leadership aptitudes.
  • Had begun their management training program before I moved to USA.
Sales Associate
July 2009 to January 2011THE HUDSON BAY COMPANY
  • Advised customers on their clothing needs and provided continuous after sale service.
  • Part Time while studying,.
Education
Bachelor's BCOMM : Supply Chain Operations Management International Business, 2011JOHN MOLSON SCHOOL OF BUSINESS AT CONCORDIA UNIVERSITY － Qc, CanadaSupply Chain Operations Management International Business
Diploma : Operational Research, 2011CANADIAN OPERATIONAL RESEARCH SOCIETYOperational Research Find at www.cors.ca under (students/ past recipients/ 2011-2012 CORS Diploma Recipients) EXTRACURRICULAR AND VOLUNTEER EXPERIENCE
2011SAP at John Molson School of BusinessExcelled with a team in the first SAP class taught at the John Molson School of Business in the creation and the application of a winning strategy in a market simulation that required strong data analysis under pressure. Our team report served to improve the class for the years to come and helped to integrate SAP into other business programs. LASO, University Student Organization, Position: VP Social (2008-2009)
Languages
Trilingual; English, Spanish and French
Interests
Planned cultural events, promoted events to students, obtained sponsors to finance our events, communicated with many different associations at Concordia, McGill and other nonprofit organizations and worked with them. *Collected with my team and donated $7,000 to a non-profit organization in Latin America that helps children who suffer from severe burns.
Additional Information
  • Responsibilities: Planned cultural events, promoted events to students, obtained sponsors to finance our events, communicated with many different associations at Concordia, McGill and other nonprofit organizations and worked with them. *Collected with my team and donated $7,000 to a non-profit organization in Latin America that helps children who suffer from severe burns.
Skills
ADP, Analyst, budget, ca, customer service, data analysis, delivery, English, financial, French, inventory management, inventory, Lawson, leadership, Team Leader, logging, logistics, management training, market trends, market, meetings, Excel, office, Power Point, Word, processes, profit, quality, safety, sales, SAP, simulation, Six Sigma, Spanish, strategy, supervisor, Tableau, team player, transportation
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Resume Overview

Companies Worked For:

  • COMMONWEALTH-ALTADIS
  • W SOUTH BEACH HOTEL
  • FEDEX CANADA
  • THE HUDSON BAY COMPANY

School Attended

  • JOHN MOLSON SCHOOL OF BUSINESS AT CONCORDIA UNIVERSITY
  • CANADIAN OPERATIONAL RESEARCH SOCIETY
  • SAP at John Molson School of Business

Job Titles Held:

  • Demand Planning Analyst | BI
  • Operations Rapid Response Supervisor
  • International Service Representative
  • Sales Associate

Degrees

  • Bachelor's BCOMM : Supply Chain Operations Management International Business , 2011
    Diploma : Operational Research , 2011
    2011

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