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delicatessen cutter slicer resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Customer Service Representative committed to addressing customer concerns with speed, accuracy and professionalism. I am also a Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Highlights

High customer service standards

Dedicated to process improvement

Devoted to data integrity

Strong problem solving ability

Fast learner

  • Telecommunications knowledge
  • Troubleshooting skills
  • Proficient with Microsoft Office
Accomplishments

Managed call flow with up to five calls in queue per minute.

  • Scheduling
  • Managed detailed scheduling to ensure adequate care was provided to each patient that came into the doctors office and made sure that I had each lab result and prescription called in to the pharmacy in a timely and accurate manner.
  • Recognized by peers and management for going above and beyond normal job functions.
  • Reorganized grocery store merchandise and displays, increasing output by 50%.
Experience
03/2010 to 2011 Delicatessen Cutter Slicer Bj's Wholesale Club, Inc. | Riverdale, NJ,
  • Greeted all customers.
  • Delegated tasks to team members to optimize productivity.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Fulfilled special order requests, including special occasion cakes and party platters.
  • Safely used knives, scales, wrappers, compactors, and hand trucks.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Sliced, served and packaged specialty meats, salads and cheeses.
  • Served shoppers in a prompt, courteous and friendly manner.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
  • Stocked meat cases.
  • Arranged and stocked department displays.
08/2008 to 08/2009 Deli Clerk Aveanna Healthcare | Grand Rapids, MN,
  • Arranged and stocked department displays.
  • Stocked meat cases.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
  • Served shoppers in a prompt, courteous and friendly manner.
  • Sliced, served and packaged specialty meats, salads and cheeses.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.Safely used knives, scales, wrappers, and hand trucks.
  • Fulfilled special order requests, including special occasion cakes and party platters.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
06/2007 to 08/2007 Medical Administrative Assistant Kroger | Springville, UT,
  • Recorded and filed patient data and medical records.
  • Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Strictly followed all federal and state guidelines for release of information.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Directed patient flow during practice hours, minimizing patient wait time.
  • Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
  • Acquired insurance authorizations for procedures and tests ordered by the attending physician.
  • Maintained an organized logging system for tracking test results.
  • Prepared prescription refill requests on behalf of the physician.
  • Scheduled patient appointments.
  • Completed registration quickly and cordially for all new patients.
  • Provided administrative support for three physicians.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Accurately entered procedure codes, diagnosis codes and patient information into billing software.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
04/2004 to 08/2005 Cashier, Cashiers McDonald's | City, STATE,
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at windows, counters and tables.
  • Cut and chopped food items and cooked on a grill or in fryers.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Accurately measured ingredients required for specific food items.
  • Prepared and served beverages such as coffee, tea and fountain drinks.
  • Properly portioned and packaged take-out foods for customers.
  • Quickly and efficiently processed payments and made accurate change.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops.Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
09/2003 to 03/2004 Deli Clerk Stop And Shop | City, STATE,
  • Executed cash transactions quickly and accurately.
  • Greeted all customers.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Conducted price checks for cashiers.
  • Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Sliced, served and packaged specialty meats, salads and cheeses.Served shoppers in a prompt, courteous and friendly manner.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
  • Stocked meat cases.
  • Arranged and stocked department displays.
09/2000 to 01/2002 Telephone Sales Representative (TSR) Nature's Bounty | City, STATE,
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Demonstrated mastery of customer service call script within specified time frames.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Maintained up-to-date records at all times.
  • Developed effective relationships with all call center departments through clear communication.
  • Formulated and enforced Service Center policies, procedures and quality assurance measures.
  • Properly directed inbound calls in phone queues to improve call flow.
Education
Expected in 07/2007 to to Associate's Degree | Medical Science Clinical Focus Tidewater Tech, Norfolk, VA GPA:

Health Information Administration coursework

Coursework in Health care Management

Coursework in Medical Assisting

Coursework in Business Administration

Coursework in EKG

Coursework in Pharmacology

Coursework in Medical Terminology

Coursework in Psychology

Coursework in Business Ethics



Expected in 06/1999 to to Certificate of Achievement in Computer Office Technology | Computer Office Technology Dover Technical School, Ronkonkoma, NY GPA:

Coursework in Business, Marketing and Communications

Coursework in Business Administration and Organizational Development


Expected in 06/1998 to to High School Diploma | General Studies Sayville High School General High School, West Sayville, NY GPA:
Skills

Perform EKG's

Operate Microsoft Office

Operate a Cash Register

Operate a Deli Slicer

Additional Information
  • Additional Information
  • I have been out of work for a few years and I am eager to get back into the workforce. I
  • enjoy working and I enjoy making people smile.

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Resume Overview

School Attended

  • Tidewater Tech
  • Dover Technical School
  • Sayville High School General High School

Job Titles Held:

  • Delicatessen Cutter Slicer
  • Deli Clerk
  • Medical Administrative Assistant
  • Cashier, Cashiers
  • Deli Clerk
  • Telephone Sales Representative (TSR)

Degrees

  • Associate's Degree
  • Certificate of Achievement in Computer Office Technology
  • High School Diploma

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