LiveCareer-Resume

deli leader resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level Job Title position in Type environment. Ready to help team achieve company goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning. Title certified.

Astute supervisor dedicated to comprehensive leadership for cutting costs and maximizing quality. Great multitasker with training in Type management and extensive experience in food service. Committed to enhancing customer experiences while cutting overall costs.

Skills
  • Food preparation and safety
  • Point of sale operation
  • Ordering procedures
  • Stocking and replenishing
  • Beverage preparation
  • Food safety standards
  • Cleanliness and sanitation
  • Proper waste disposal
  • Menu memorization
  • Price tagging and shelf labeling
  • Performance improvement
  • Food preparations
  • Equipment safety
  • Equipment operation
  • Accurate money handling
  • Inventory oversight
  • Sales expertise
  • Hospitality service expertise
  • Sales proficiency
  • Proper food handling
  • Cross-selling products and services
  • Cash Handling
  • Store and brand promotion
  • Cash register operation
  • Food sales and promotion
  • Product merchandising
  • Interactive communication skills
Work History
Deli Leader, 02/2018 to 02/2020
Coborn'sBaxter, MN,
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Created appealing food arrangements for party trays and specialized orders.
  • Learned other teammates' work tasks to train as backup.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Created new recipes, outlined steps and training staff on correct preparation.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Sandwich Artist, 09/2017 to 09/2018
Xylem Inc.Branchburg, NJ,
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Assisted guests, including offering personable greetings and taking orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Cooked batches of food according to standard recipes.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Observed customer purchases in line and differentiated between standard portions.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Prepared salads, soups and sandwiches for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Customer Service Associate, 09/2015 to 09/2017
WalmartCity, STATE,
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Boosted sales revenue by skillfully promoting diverse service options.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Offered basic technical support for clients on wide range of company products.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Informed customers about special promotions and provided detailed information for various products.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Provided primary customer support to internal and external customers.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Responded to customer requests for products, services and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered constant flow of customer calls with minimal wait times.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Provided information regarding charge accounts and loyalty programs.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Recommended products to customers, thoroughly explaining details.
Education
G.E.D: EKG TECHNOLOGY , Expected in 06/1984 to Sierra Nevada Job Corps - Reno, NV,
GPA:

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Resume Overview

School Attended

  • Sierra Nevada Job Corps

Job Titles Held:

  • Deli Leader
  • Sandwich Artist
  • Customer Service Associate

Degrees

  • G.E.D

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