Hardworking, with over 12 years of experience in foods, focused on producing quality food and providing excellent customer service. Trained in food safety and handling, San Bernardino certified Food Worker Certificate, completed 02-06-2014.
10 years in retail and customer service, register trained. Always on time, cooperative, following orders according to the situation. excellent understanding of sanitation and food preparation. Recognized as a quality worker with a great customer service experience giving full attention to what other people are saying.
Recognized by peers and management for going above and beyond normal job functions.
Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Cut and chopped food items and cooked on a grill or in fryers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Frequently washed and sanitized hands, food areas and food preparation tools.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.Worked well with teammates and openly invited coaching from the management team.Took initiative to find extra tasks when scheduled duties were completed.Quickly unloaded product shipments and stocked freezers.Assisted management with monthly inventory control and weekly stock ordering.Prepared items according to written or verbal orders, working on several different orders simultaneously.
County of San Bernardino
certified Food Worker
Companies Worked For:
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