Motivated customer service specialist with over 10 years retail customer service experience in a fast-paced, team-based environment.
MS Windows proficient
Trusted key holder
Strong client relations
Shipping and receiving professional
Cash flow management
Credit card processing
Multi-line phone talent
Active listening skills
Consistently meets sales goals
Credit card transactions
POS systems knowledge
Motivated team player
Deli05/2015 to CurrentWalmartWaukesha, WI
Prepared bakery and deli items
Unloaded deli products and transfer stock to storage areas
Sliced, cut, weighed, and priced stock in a considerate manner
Upheld shelves and maintained cases filled at all times
Operated cash register Maintained courteous and friendly attitude toward customers
Controlled freshness by rotating and coding all products and remove out-of-code merchandise
Tagged all products legibly in line with price book Maintained fresh items and weekly specials
Promoted latest items and weekly specials Greeted all visitors and customers in a professional manner Cleaned and sanitized the entire work area
Answered phone and took orders for particular requested items Abided by all business policies as stated in the worker handbook.
Replenishment10/2014 to 05/2015 KmartOconomowoc, WI
Assists in the stocking/merchandising of incoming truck freight to the sales floor and stockroom
Completes merchandise recovery in maintaining the sales floor, fitting rooms and work area to Company standards.
Restocks merchandise on selling floor Assists selling department Associates and Store Management in moving merchandise and fixtures on the selling floor or between the selling floor and stockroom areas and assists with assembling fixtures and furniture
Performs other duties such as assisting on the sales floor, recovering fitting rooms, completing price changes, assisting with housekeeping duties, preparing for and taking inventory, organizing the stockroom and other tasks as assigned.
Cashier10/2013 to 03/2014Pick N SaveHales Corners, WI
Offered product samples, answered questions and helped customers find items.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Directly oversaw the overnight store operations, including issuing staff assignments and creating production lists.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
Unloaded trailers, received merchandise, verified orders and broke down produce loads.
Unloaded customer bags into cars.
Collected empty carts and returned to the store.
Processed credit cards, checks, gift cards and coupons.
Beauty Advisor10/2012 to 02/2013WalgreensMuskego, WI
Answered product questions with up-to-date knowledge of sales and store promotions.
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Directed calls to appropriate individuals and departments.
Built long-term customer relationships and advised customers on purchases and promotions.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Helped drive sales goals and achieve monthly quotas.
Cashier03/2000 to 03/2011Vinchi's PizzaMilwaukee, WI
Consistently provided friendly guest service and heartfelt hospitality.
Promptly and empathetically handled guest concerns and complaints.
Greeted customers and provided excellent customer service.
Pleasantly and courteously interacted with customers.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
Prepared fountain drinks and ice cream items.
Prepared all food orders within a 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Verified that prepared food met all standards for quality and quantity.
High School Diploma2005Whitnall High SchoolGreenfield, WI
Computer I.T2016University Of Phoenix OnlinePhoenix, AZ