LiveCareer-Resume

dealer acquisition specialist resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated business professional looking to obtain a position with a growing corporation where hard work, dedication and professionalism will ensure occupational, as well as, personal growth. Diplomatic and tactful with professionals and non-professionals at all levels. Personable, capable and well respected. Always willing and constantly goes above and beyond.

Skills
  • Product and service management
  • Budgeting and P&L
  • Resolution-oriented
  • Sales territory growth
  • Service-driven sales
  • Excellent communication skills
  • New account development
  • Client service
Education and Training
Freeport High School Freeport, NY Expected in 06/1993 High School Diploma : - GPA :
Experience
Edible Arrangements - Dealer Acquisition Specialist
Daphne, AL, 12/2014 - Current
  • Responsible for the acquisition of new dealers.
  • Maintained relationships with over 70 clients.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
  • Kept abreast of latest trends and recommended enhancements to enhance company product offerings.
  • Boosted monthly sales by 30% and exceeded lead conversion and sales goals.
  • Generated company growth for 3 consecutive years through market expansion and sales.
  • Managed and maintained client book of 25 accounts and weekly sales records.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Managed revenue strategies, sales and customer engagement tactics, increasing client base 20%.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Collaborated with clients to strengthen product exposure with optimal locations.
  • Fostered relationships with clients to expand customer base and enhance loyalty and retention.
  • Provided advice to customers regarding suitable product selection.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Landed new client accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
  • Listened to customers to understand needs and refer to optimal services.
  • Catapulted swing set sales, resulting in $200,000 in yearly revenue.
J&P Cycles - Assistant Manager
Philadelphia, PA, 01/2017 - 07/2018
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Welcomed customers into the store and helped them locate items Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Supervised and directed all merchandise and shipment processing.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Edible Arrangements - Store Manager
Dearborn, MI, 12/2011 - 01/2017
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Strong leader of customer support staff.
  • Trained staff on operating procedures and company services.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Interviewed job candidates and made staffing decisions.
  • Promoted from Team Leader to Assistant Manager within [3] months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
Wood Kingdom/Shed Kingdom - Assistant Manager
City, STATE, 12/2000 - 12/2010
  • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and ensure customer satisfaction.
  • Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Educated new employees on proper facility procedures and policies.
  • Worked with customers to define and develop business cases for new products Up-sold products and motivated customers to upgrade current product plans.
  • Trained and developed new associates on POS system and key sales tactics.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Activities and Honors

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Resume Overview

School Attended

  • Freeport High School

Job Titles Held:

  • Dealer Acquisition Specialist
  • Assistant Manager
  • Store Manager
  • Assistant Manager

Degrees

  • High School Diploma

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