Dayporter Resume Example
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DAYPORTER
Summary
Skills
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Experience
12/2015 to Current
DayporterCb Richard Ellis － East Los Angeles , CA
- Removed trash from all rooms and placed garbage andrecycling receptacles in approved areas for trash pickup.
- Tracked and documented completed duties.
- Maintained inventory of all cleaning supplies.
- Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
- Maintained pristine condition of lobby at all times and removed trash and discarded items immediately.
- Escorted travelers to and from guest rooms and assisted with luggage.
- Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms.
- Discussed guest issues with front desk manager to devise speedy resolutions.
- Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
- Posted and maintained all public signage for hotel.
- Offered guests details regarding hotel's amenities, local arts, and culture, nightlife, dining options, attractions and museums.
- Explained operational hotel room features to guests including how TV remote, heating/cooling, WiFi access and locks worked.
- Immediately responded to guest concerns and requests and quickly handled all issues.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Delivered [Product or Service] to customer locations.
- Handled all delegated tasks, including [Task] and [Task].
- Collaborated with others to discuss new [Type] opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Maintained updated [Type] knowledge through [Task] and [Task].
- Recognized by management for providing exceptional customer service.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Performed site evaluations, customer surveys and team audits.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Achieved cost-savings by developing functional solutions to [Type] problems.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved customer satisfaction by finding creative solutions to problems.
- Leveraged [Software] to input and compile data gathered from various sources.
- Created agendas and communication materials for team meetings.
01/2013 to 09/2014
Dog WalkerValet Living － Allen , TX
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Promoted optimal [Type] and [Type] health by feeding and watering every animal on regular schedule.
- Monitored [Number] animals per [Timeframe] during after-hours shifts.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Kept dogs safe by remaining alert to environmental conditions such as [Type], [Type] and [Type].
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Answered multiple line phone system for busy $[Number] revenue producing [Type] facility and responded to questions regarding pricing and services.
- Fed animals twice daily and refilled water dish for fresh water supply.
- Fed and cared for up to [Number] pets per week during owners' absences.
- Monitored dogs throughout walks to avoid obstacles, dangerous situations and confrontations with other problematic dogs.
- Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Reported dog behavior issues and medical concerns to owner for prompt resolution.
- Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Walked over [Number] dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Scheduled dog walking services and collected payments from pet owners.
- Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
- Walked up to [Number] pets each [Timeframe] to provide exercise and allow bathroom breaks.
04/2011 to 06/2014
Circle Restaurant Server － City , STATE
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Initiated negotiations regarding vendor contracts and kept updated records of contracts.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Prepared weekly payroll to keep up with projected weekly revenue.
- Collaborated with Executive Chef to analyze and approve all food and beverage selections.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
Education and Training
08/2011
High School DiplomaHollywood High School － City, State
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Resume Strength
- Completeness
- Strong summary
Resume Overview
School Attended
- Hollywood High School
Job Titles Held:
- Dayporter
- Dog Walker
- Circle Restaurant
Degrees
- High School Diploma
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