Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Retail oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills.

Helpful Pharmacy Technician with 4 years years of experience in retail pharmacy services. Talented at managing drug inventory levels, ordering medications and verifying patient data and billing information.

Reliable and friendly Janitor with approximately 2-4 years of experience in providing cleaning services in line with diverse facility requirements. Perform routine maintenance and operating equipment with safe and professional approach.

Effectively kept supplies organized and managed all custodial needs for client facilities. Team- and service-oriented with organized approach and good multitasking abilities. Dedicated to completing high-quality, professional work.

  • Stocking shelves
  • Workflow Optimization
  • Pharmacy operations
  • Proper labeling procedures
  • Detail-oriented
  • Quality assurance and control
  • Drug inventory control
  • Ordering and stocking medications
  • Team leadership
  • Time management
  • Supporting pharmacy operations
  • Problem-solving skills
  • Resolving customer issues
12/2018 to Current
Day Custodian Planet Fitness North Fort Myers, FL,
  • Thoroughly cleaned 3 establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
  • Completed more than 3 jobs each week while maintaining above 95% satisfaction rating from customers
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal
  • Used Client cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness
  • Swept and damp-mopped private stairways and hallways
  • Organized supplies for efficient use based on expected customer needs
  • Safely used cleaning equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
  • Cleaned, sanitized and restocked bathrooms daily to keep facilities fresh
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
  • Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers
  • Provided deep cleaning services for areas in need of additional sanitation
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Washed and polished glass windows and doors to keep entryways clear and professional
  • Implemented innovative strategies step-savers to reduce average cleaning time per room from 45 to 15 minutes
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
  • Dusted and vacuumed 4 assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
04/2015 to 11/2017
Pharmacy Technician Maine Health Falmouth, ME,
  • Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
  • Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription
  • Received and verified incoming drug inventories and reported discrepancies to lead pharmacist
  • Cross-promoted winter season over the counter medications and promotional medical products to maximize add-on sales by 20%
  • Verified and filled over 100 prescriptions per day in busy, high volume pharmacy setting
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls
  • Counseled patients on appropriate use of over-the-counter and prescription medications to educate patients
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
  • Received, reviewed, dispensed and labeled over 150 prescriptions daily with expert accuracy
  • Improved drug inventory management system to reduce waste and eliminate backorders
  • Reviewed and monitored patient medication files and lab data to make necessary dosing adjustments for prevention of adverse reactions when
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
  • Trained 1-2 new technicians to provide excellent customer service which resulted in increased customer satisfaction scores
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
  • Merchandised related products to drive pharmacy department sales
  • Established and updated patient profiles, including lists of medications and insurance details
  • Restocked shelves and prepared expired drugs for return
  • Processed prescriptions and checked them against known patient allergies to ensure prompt and efficient care
  • Ensured proper entry and processing of patient prescriptions in company system
  • Prepared medication labels with item name and quantity
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards
  • Ensured the facility's ability to meet demand by ordering medicines on a weekly basis
  • Ordered out of stock medications to ensure patients were taken care of accordingly
  • Received, reviewed, dispensed, and labeled over 98% prescriptions daily with expert accuracy
  • Filled and processed prescriptions to ensure prompt and efficient patient care
  • Ordered medicines daily to ensure compliance with demands and needs
  • Ensured customers received quality care through collaboration with the pharmacist
  • Compiled customer demographic, allergy and medical history background
  • Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time
  • Entered orders into the system and filled medication orders
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality
  • Dispensed approximately 100 prescriptions daily
  • Maintained clean and organized pharmacy shelving and work areas
  • Efficiently responded voicemails to promote assistance and service to customers
  • Supported the pharmacist in preparing 100% of prescriptions daily
  • Entered and processed prescriptions into the internal system with accuracy
  • Efficiently processed cash register transactions for new and refilled prescription orders
  • Prepared prescription transfer requests from competitor companies
  • Dispensed medications to patients in accordance with pharmacist orders
  • Assisted staff members with drug inventory, purchasing, and receiving
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
  • Liaised with other pharmacies to eliminate prescription duplication issues
  • Communicated with insurance companies for billing purposes
  • Investigated the accuracy of medication identity, strength and purity
  • Delivered quality care to customers through close collaboration with the pharmacist
  • Maintained lines of communication with patients, providing instructions and general support
  • Ensured accuracy in medication administration by carefully calculating dosage and preparing prescription labels
  • Handled over 100 daily dispenses of prescriptions
  • Answered patient questions regarding medication
  • Calculated dosage, filled prescriptions and prepared prescription labels
  • Retrieved voicemails to better assist customers
  • Coordinated with other pharmacy locations to resolve duplication efforts as well as other pharmacy issues
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory
  • Administered medications as per pharmacist orders
  • Processed prescription transfer requests from competitors
  • Communicated extensively with patients to provide assistance, support and instructions
04/2014 to 12/2014
Pharmacy Technician Maine Health Boothbay Harbor, ME,

Performed Pharmacy Technician skills as the job position above

Education and Training
Expected in 2010
Bachelor of Arts: Education
University of North Texas - Denton, TX

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Resume Overview

School Attended

  • University of North Texas

Job Titles Held:

  • Day Custodian
  • Pharmacy Technician
  • Pharmacy Technician


  • Bachelor of Arts

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