Motivated, personable business professional while studying Information Technology and Management. Talent for quickly mastering technology. Responsible and well-mannered with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.
Strong communication skills
Managing tight deadlines
Web application design
Pentaho (ETL tool)
Dedicated team player
Software system analysis
Software Development Life Cycle principles (SDLC)
Back-end web languages
Software Development Life Cycle principles(SDLC)
Mobile application development
Git and GitHub flow development process
Web application design
09/2017 to 11/2017
Database DeveloperRadio Broadcasting LLC － Lincolnwood, ILPrepared and presented technical proposals for clients. Led design presentations to product management team. Worked with clients to analyze computing and network needs. Developed and managed project plans while providing status updates to management. Developed and maintained accurate network documentation and Visio diagrams to provide management with proper understanding of organizational needs.
01/2015 to 07/2016
Application DeveloperUpwork － San Francisco, CAFreelance work on web designing/development, designing/developing business applications, controlling budgets and web-based applications for corporate clients. Designed and developed web presence for start-up company. Created a user-friendly website and back-end e-commerce system that will allow the company's employees to make updates and manage customer accounts.
03/2011 to 02/2014
Store ManagerCellPhonia － Racine, WIAddressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Opened a new store location and assisted in recruiting and training new staff. Maintained daily record of all transactions.Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand.
Education and Training
Bachelor of Science: Information Technology and ManagementIllinois Institute of Technology － Chicago, IL, IL
Associate of Science: Compute ProgrammingOakton Community College － Des Plaines, IL, USA