Detail-oriented professional. Well motivated individual with excellent problem solving skills and strong leadership experience.
Responsible for overseeing 140 in-home data keyers, organizing accounts, daily assigning work loads, assisting and trouble shooting computer problems, loading computer programs and updates on a regular basis to all computers. Processing and completing numerous Customer Accounts with many individualized data formats under crucial deadlines. Keeping a fun and friendly, yet professional relationship with all my keyers while completing our tasks.
Assisting incoming reservation calls in making airline reservations. Providing information and booking basic reservations while making each individual customer feel important. Offering great customer service in a happy, friendly, professional manner to all customers. Assisting in online bookings and making adjustment to previous bookings. Diffusing potential upset customers in a positive way.
As an Independent Contract processor, I was self employed while processing loans for numerous Loan Officers. Responsible for processing information for Mortgage loans from the completed application, right up to the closing. Coordinating and acting as the go-between for the borrower, loan officer, under writer and closer, gathering all required information, verifications, disclosures and all other related documentation. Assisting the loan officer, under writer and buyer in a timely, professional and friendly manner to complete the loan process.
Estimating/ Project Managing: Responsible for seeking out applicable projects for bidding, gathering all necessary data to become familiar with the project, in depth. Estimate projects for bid. Responsible for all contractual documents once the project is awarded. Processing of all documents from the contract, submittals, change orders, certificates of compliance, pay estimates/ pay requests, and final billing of the project complete. Actively involved in over seeing the project crew in the project from start to finish of construction, paying attention to critical details and keeping within crucial construction schedules. Coordinating between owners, General Contractors, Project Superintendents, Suppliers and labor crews along with project engineers and inspectors to see that all work is being completed per detailed plans and specs.
Accounts Receivables: Responsible for the precise billing of all projects and providing the documentation to verify billing totals. Keeping a close and professional relationship with these accounts in seeing that the monies are coming in on time and as expected. Responsible for filing pre-lien status on all projects and filing Liens on any projects which go in to default after vigorous efforts to bring accounts current.
I have been actively involved in the Salt Lake County 4H for 12 years. I have been a club leader and also served as the Vice President of the 4H Horse Council for 2011 and 2012. I have served as a leader and a mentor in this program in which I help others learn and progress and I too, learn and progress by those I serve in leadership with. It is a worthwhile and very rewarding program in which I have been a vital part of Organizing, scheduling, coordinating, and over seeing activities for youth K-12 on a County level and additionally, assist and participate in activities on a Region and State Level.
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