Dependable, Flexible, Detailed, Organized, Ensures Confidentially, Excellent Multi-Tasking Skills, Great Leadership, Quick Learner, QuickThinker and Works Independently.
Chart Audit Tracking Microsoft Word Cardiac IMS PowerPoint Crystal Reports Powerscan Data Manager-Superuser Provation Eclipses Radnet Epic-Superuser Secure Vision Invision Patient Care Softdent Medquest Streamline Health-Superuser Microsoft Excel
Data Imaging & Quality Coordinator08/2006 to Current Nationwide Children's HospitalColumbus, Oh
Aug 2006-Present Lead teams by serving as captain. Ensures that all turnaround time and record availability goals are met and that the JACHO delinquency never exceeds 50% of AMD. Responsible for the Quality and Assurance on all Er's, Urgent Care, Inpatient, Outpatient Surgery Charts and all Miscellous documentation through our Electronic Medical Record systems. Assign deficiencies for chart completion using the Electronic Medical Record systems.when needed. Merge patients who have had a duplicate medical record number created using EPIC and Streamline Health when needed. Responsible for sending all paper charts to fireproof via EPIC for destruction after the Q and A process is complete. Performs monthy audits on employees in my area.. Assist in creating different document types needed for scanning into Streamline Health, Media Manager, EPIC and Stream IT client. Assists with system and interface testing for all software systems within Health Information Management. Communicate issues/changes/corrections to our end users and outside vendors to get all issues resolved in a timely manner. Maintained a high level of customer satisfaction by providing timely response to issues/concerns. Make recommendations to system and software enhancements. Responsible for daily maintenance for the scanners in Health Information Management Department. Also responsible for scheduling preventive maintained on the scanners. Responsible for running monthly reports for the Management team for productivity statistics. Responsible for creating workarounds in the event that a system should go down so that staff can continue to perform their daily duties. Participate in staff meetings. Attend training sessions to increase knowledge and skills. Instruct others in program methods, procedures, or functions. Train or supervise student interns or new staff members.
Health Information Tech II Floater05/2003 to 08/2006 Nationwide Children's HospitalColumbus, Oh
May 2003-Aug 2006 Responsible for coverage to all areas in the Health Information Management to include Correspondence, Assembly and Analysis, . Outpatient Clinics, Scanning, incomplete records and any other duties assigned by the management team. Assist in the software installation of Streamline Health.
Health Information Training Specialist08/2001 to 05/2003 Nationwide Children's HospitalColumbus, Oh
Aug 2001-May 2003 Responsible for coordinating the training and orientation of all new staff as well as cross train existing staff. Periodically collect data on procedural compliance and provide the information to the management team for evaluation. Create help me books for each position in our department. Provide each new employee with comprehensive on the job training as well as comprehensive training on all computer systems. Assist the management team with updating all policy and procedures with thin the department. Troubleshoot problems in all areas of responsibility and implement solutions as needed. Maintain the highest level of customer service and serve as a role model for all employees complete any other duties assigned by management.
Health Information Tech II05/2001 to 08/2001 Nationwide Children's HospitalColumbus, Oh
May 2001-Aug 2001 Responsible for the comprehensive medical record services to the outpatient care clinics. Responsible for pulling charts daily to fulfill clinic appointments, receive, create and file all charts using a computerized system. Update and create any new charts daily. Assist personnel in locating charts, pull charts and deliver charts to correspondence for request for records. Purge all old charts In addition, send them to fireproof, file any and all loose attaching in the correct chart also look up medical record numbers for documents missing a medical record number. Provide coverage to all other clinics as needed and any other duties assigned to me by management.
Receptionist II10/2000 to 05/2001 Nationwide Children's HospitalColumbus, Oh
Responsible for greeting all external an internal customers directing customers to the correct location. Answeringphones for requests for records and direct all other calls to the proper area. Assist with all release of information to include answering questions from visitors such as attorneys, parents, insurance companies regarding the correct procedure to obtain medical records. Also responsible for signing in and out charts using a computerized system to fulfill request for records, ultizlying patient care to determine what type of records that are available. Interact with hospital personnel regarding medical records requests. Provide backup coverage for correspondence and any other duties assigned to me by management.
Medical Records Specialist02/1999 to 10/2000 Nationwide Children's Hospitalcolumbus, Oh
Feb 1999-Oct 2000 Responsible for the comprehensive medical record service to the outpatient and inpatient care centers. Responsible for assembling and analyzing inpatient and outpatient charts for completeness using a computerized system to meet deadlines. Enter immunization data online; assist any personnel with quality assurance audits and reviews. Also, enter charges and ICD codes for outpatient clinics also complete any other duties given to me by management.
Correspondence Clerk06/1994 to 02/1999 Nationwide Children's HospitalColumbus, Oh
Jun 1994-Feb 1999 Responsible for the comprehensive processing of requests for medical record information to include customer service for all internal and external clients. Opening and processing incoming mail, verifying authorizations forms, faxing and pulling charts, obtaining microfiche and old film to complete request for records. Preparing letters of response for legal, attorneys and insurance companies. Copying and faxing records to requesters in emergency situations. Identify problems in the daily workflow and take the initiative to resolve the issue.
Bachelor of Science: Science of Information Services and Technology, BusinessColorado Technical University OnlineColorado Springs, Co, US
Colorado Technical University Online Colorado Springs, Co Bachelor of Science: Science of Information Services and Technology GPA: GPA: 3.36 Cumulative GPA: 3.36 Coursework completed: Academic and Career Success, Algebra for Business, American Government and Public Affairs, Anatomy and Physiology, Essentials Career Planning and Management, Composition and Critical Thinking, Computer and Information Technology, Environmental Science and Sustainability, Fundamentals of Reimbursement in Healthcare, Introduction into College Math, Introduction into Healthcare Systems, Management Fundamentals, Medical Terminology, Software Applications in Healthcare.
Associate of ScienceColorado Technical University OnlineColorado Technical University Online Colorado Spring, CO Associate of Science: Healthcare Healthcare Administration Services April 1, 2014 to present Healthcare Healthcare Administration Services
Outpatient, Scanning, Training, Audits, Documentation, Epic, Imaging, Increase, Maintenance, Satisfaction, Scheduling, Statistics, Testing, Correspondence, Receptionist, Customer Service, Retail Sales, Clerk, Clients, Copying, Faxing, Incoming Mail, Microfiche, Workflow, Assembly, Medical Records, Solutions, Icd, Healthcare, Associate, Answering, Answering Phones, Greeting, Audit, Cardiac, Crystal Reports, Excel, Ims, Microsoft Excel, Microsoft Word, Powerpoint, Word, File, Outpatient Care, Environmental Science, Geology, Public Affairs
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Companies Worked For:
Nationwide Children's Hospital
Colorado Technical University Online
Job Titles Held:
Data Imaging & Quality Coordinator
Health Information Tech II Floater
Health Information Training Specialist
Health Information Tech II
Medical Records Specialist
Bachelor of Science : Science of Information Services and Technology, Business Associate of Science
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