data entry clerk resume example with 4+ years of experience
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Knowledgeable and dedicated customer service professional with extensive experience in multiple industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity.
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- Scanned and stored files and records electronically to reduce paper files and secure data.
- Collected and organized information for entry, prioritizing entries to increase efficiency.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Maintained database by entering new and updated customer and account information.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Reviewed and updated account information in company computer system.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Exceeded quality goals to support team productivity.
- Located information contained in files to meet requests by supervisors and other departments.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Monitored product standards and quality-control programs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Analyzed and interpreted store trends to facilitate planning.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Examined merchandise to verify correct pricing and attractive displays.
- Performed nightly store and team performance audits.
- Completed routine store inventories.
- Submitted orders for new inventory.
South Georgia Technical College - Americus, GA
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Resume Overview
School Attended
- South Georgia Technical College
Job Titles Held:
- Data Entry Clerk
- Call Center Quality Analyst
- Assistant Store Manager
Degrees
- Associate of Science
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