Accomplished administrative and business professional dedicated to providing outstanding customer service, management support and cost control. Detailed-oriented. Acquired ability to adapt to new functions and systems as position dictates. Empowered team player who readily establishes positive relationships with multiple stakeholders. Creative thinker, focused on bottom-line results, contributes to procurement cost-reduction initiatives. Exceeds in multi-tasking and prioritizing work assignments.
AS400, QuickBooks Pro 2013, Microsoft Office 2007, 2010, 2013 (Word, Excel, PowerPoint); Microsoft Publisher, Microsoft Outlook, Microsoft Access, Windows XP, Windows 7, 8, Internet Explorer, Mozilla Firefox, 10-Key by touch
Increased collection productivity by 10% by taking on additional projects.Decreased costs by 25% by negotiating pricing with vendors regarding corporate telephone equipment billing and services. Formally recognized for playing an instrumental role in the implementation of Training Classes that increased data collection center wide.
10-Key by touch,cost reduction, client, excellent customer service, database management, database, delivery, documentation, drafting, editing, government, HR, instructor, Internet Explorer, invoicing, letters, logistics, Director, Microsoft Access, Excel, Microsoft Office, Microsoft Outlook, PowerPoint, Microsoft Publisher, Windows 7, Windows XP, Word, negotiations, Office Skills, Operations Management, payroll, personnel, policies, problem solving, quality, QuickBooks Pro, receiving, relationship management, reporting, Shipping, Six Sigma, supervisor, Supply Chain, Supply Chain Management, phone, travel arrangements, written, composition
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