Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Data Analyst Consultant offering 5 years of analytical industry success. Competent in business and systems requirements, user acceptance testing, and end-user training. Proficient in communicating and liaising between the IT staff and project staff to ensure mutual understanding with regards to protocol workflow, technical requirements, timelines, system functionality, system capabilities, and new product features. Accomplished at leveraging past lessons to inform future decision-making. Capable of analyzing results, monitor variances, identify trends, and recommended necessary actions, and provided detailed reports and analytical support. Perceptive and logical data analyst with proven ability to communicate with both technical professionals and end users to identify and translate business requirements.

  • Certified SAFe PO/PM
  • Certified SAFe Agilist
  • Certified SAFe Leading Team
  • Certified Scrum Master, Scrum Alliance
  • Certified Python Programmer
  • Technology: Power BI, SAS, R- Programming, Python Programming, SQL, MS Excel, MS PowerPoint.
  • Analytical Skills: Data profiling, Data analysis, Reporting and Analytics, Regression, Statistical forecasting, Analyzing trends, Business needs analysis, Data interpretation, Statistical modeling.
  • Others: Team Management, Accounting, Teamwork, Project Management, Leadership Skills, Report writing, Communication, Critical thinking.
Work History
Data and Analytics Consultant, 11/2019 - Current
Unum Group Columbia, MD,
  • Facilitates the on-going project with the US Department of Veterans Affairs (VA) to modernize their servicing oversight program and replace the current VA Loan Electronic Reporting Interface (VALERI).
  • Helps the leadership team and the clients to understand client needs, execute promised work, and continuously assess and adapt approaches to ensure client satisfaction.
  • Facilitates the agile teams, support the customer change process, test software, and do what it takes to make the project successful.
  • Writes user stories and acceptance criteria for each sprint, making sure each story aligns with Objectives and Key Results and works closely with the delivery team.
  • Proactively brings ideas to the table to increase the value for clients, recognize roadblocks early and present ideas to key partners.
  • Troubleshoots a product question/technical challenge.
  • Works as a facilitator in meetings to bring technical and non-technical partners together to innovate and problem solve.
  • Use applications in various Non-production environments to test and demo product features.
  • Designs technical solutions for features and user stories.
  • Provides research and analysis on data sources in support of data discovery and requirements elicitation.
  • Provides recurring data extracts to VA LGY team.
  • Conducts periodic ETL data refreshes in Analytics pre-prod environment in support of QA and UAT.
  • Provides UAT support, triage, troubleshooting, and explanations.
  • Manages code merges and deployments to pre-prod in support of QA activities
  • Identifies and documents detailed business rules and use cases based on requirements analysis.
  • Coordinates statistical data analysis, design, and information flow.
  • Produces monthly Power Pivot reports using advanced Excel spreadsheet functions.
  • Synthesizes current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes using Microsoft Power BI.
  • Documents business workflows for stakeholder review.
  • Participates in requirements meetings and data mapping sessions to understand business needs.
  • Evaluates consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Creates various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
  • Develops database objects, including tables, views and materialized views using Oracle SQL Developer.
Cloud Transformation and Data Analyst, 01/2018 - 11/2019
Community Hospital Corporation Jonesboro, AR,
  • Actively involved in the analysis of current and historical data to identify the needs of the customers and created lists and summary reports of customers by region.
  • Performed data analysis and develop stored processes to distribute the reports in a secure manner.
  • Analyzed functional and non-functional data elements for data profiling and mapping from source to target data environment.
  • Developed working documents to support findings and assign specific tasks.
  • Performed data mining, data modeling, and descriptive statistical analysis, business intelligence, trending and benchmarking using Python.
  • Performed data analysis and data profiling using complex SQL on various sources systems such as Teradata.
  • Extensively used Python for data modeling and data visualization with hands-on experience in different analytical tools and libraries.
  • Involved in extensive DATA validation by writing several complex SQL queries and Involved in back-end testing and worked with data quality issues
  • Coordinated statistical data analysis, design, and information flow.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Developed database objects, including tables, views and materialized views using SQL.
Financial Data Analyst, 10/2017 - 03/2018
Securitas Security Services Usa, Inc. Ankeny, IA,
  • Developed forecasting tools to analyze revenue variance, business pipeline, and industry trends.
  • Reviewed statistical information to determine financial trends for use in investment planning.
  • Analyzed financial information related to payroll, operating expenses, professional service contracts, and office supplies and equipment to examine budget needs.
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
  • Improved operational efficiency and cultivated cost reduction and increased productivity.
  • Interacted with contractors, subcontractors, and suppliers to guide the cost analysis process by establishing and enforcing policies and procedures.
  • Delivered financial oversight and advice to corporate stakeholders to improve strategic planning.
Business Analyst, 02/2014 - 07/2016
Envestnet Raleigh, NC,
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Data Analyst Intern, 04/2015 - 07/2015
  • Participated in revenue assurance department handling Fraud management patterns.
  • Involved in data cleaning, data manipulation, requirement gathering, generating reports, and statistical analysis.
  • Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Presented reports to clients and teammates regarding project progress and results.
  • Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
Master of Science: Finance - Modeling and Analytics, Expected in 03/2018
Hult International Business School - Cambridge, MA
Master of Science: International Business - Finance, Expected in 08/2017
Hult International Business School - Cambridge, MA
Bachelor of Science: Finance, Expected in 06/2015
Tribhuvan University - Kathmandu, Nepal,

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School Attended

  • Hult International Business School
  • Hult International Business School
  • Tribhuvan University

Job Titles Held:

  • Data and Analytics Consultant
  • Cloud Transformation and Data Analyst
  • Financial Data Analyst
  • Business Analyst
  • Data Analyst Intern


  • Master of Science
  • Master of Science
  • Bachelor of Science

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