Seeking a position as an
Information Technology II - Help DeskTalented with 15years of experience in testing web-based client and server applications. Expertise in developing and implementing test plans and test cases. Looking to bring a solid understanding of software development life cycle (SDLC) principles and practical experience with Agile software development methodologies to a growing startup.
Security Plus certification
Advance Plus certification
Master Resilience instructor certification
Web application design
E-Learning application development
Back-end web languages
Received a service coin by the Secretary of Defense for the well care of the Warrior Transition Soldiers, during the service as Cadre in Fort Campbell's WTU. Served as Automation and Medical Health
Management, awarded with the Meritorious Service Medal for incrementation of 90% accuracy to the section in evaluations and highly praised instructional delivery. Served as HealthCare portal publication
management, developing portals in the healthcare web page. Oversaw Cyber security at Corps level in Fort Hood TX, awarded by the Commander with Army Achievement Medal (AAM) for the FORSCOM inspection, resulting in first time passed in Cyber Security at Corps level. Served as interpreter for Spanish, during the Earthquake catastrophe in Haiti.
Charlie Company HHBN III Corps MAYApril 2013 to September 2015Cyber Security Senior Non Commissioned Officer Fort Hood, TXExecuted functionality as Cyber Security NCO. Conducted design and code reviews to share knowledge with development team. Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
Automation Staff DepartmentApril 2011 to April 2013Warrior Transition Battalion Fort Carson, COAnalyzed network packet information and computer OS system data to identify and characterize anomalies on networks. Troubleshooted automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software system.
4th Infantry DivisionMarch 2006 to April 2011Help Desk Non Commissioned Officer in charge Fort Carson, COSupervised as noncommissioned officer of the help desk section. Provided Wide Area Network and Local Area Network. Performed SQL server, organizing and implementing an active directory infrastructure resulted in the Windows 7 servers installation and exchange mail server administration.
Carlos Ortiz Rosario
Served as Automation and Medical Health Management, consisting of computer repair services, HealthCare publication management, filling medical forms, reproduction services, unit distribution, correspondence management and classified document control.
Troubleshoot automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software.
Served as the principal noncommissioned officer of staff sections, hospitals, other medical facilities, and service team's activities.
Provide Wide Area Network as plan a Local Area Network, perform SQL server installation; created databases to include tables, keys, and relationships; perform administrative tasks on SQL server; plan and implement an active directory infrastructure; perform installation of Windows 7 servers; implement active directory; and administer exchange server.
Provide Cyber security for Military Post.
Served as Spanish speaker interpreter.
Texas A&M2016Associate: Liberal StudiesKilleen, TX, USCurrently working in my Bachelor degree for Liberal Studies with concentration in Human Resources and History.
Cumin John Jay College1994Associate: Police ScienceGurabo, PR, USCoursework in Police Science with a GPA of 3.5.
Associate degree in Criminal Justice. My Certification and Courses are CompTIA Security Plus, Advance Plus, Health Insurance Privacy and Portability Act, Master Resilience Trainer, Battle Staff Operations, Senior Leader Course, Commander Safety Course, Self Structure Development Course 3 &4, Composite Risk Management, Basic Network Protocols Attacks & Defenses, Remote Access with Wireless Authentication Protocol, Biometrics Security Control, Business Continuity with Disaster Recovery and Linguistic course.
Active directory, administrative, administrative support, Automation, basic, hardware, computer repair, Criminal Justice, Critical thinking, databases, Disaster Recovery system, Information Technology Insurance, Local Area Network, Senior Leadership, exchange server, Windows 7, Network issues application, Protocols, speaker, publication, Risk Management servers, Spanish, SQL server, statistics, tables, Team work, Trainer, Troubleshooting knowledge, Wide Area Network.