Implementation professional & customer advocate with experience in implementing, developing, & supporting SaaS software products. Possesses strong product & technical knowledge, as well as excellent communication & organizational skills. Talented at successfully educating people, of all technical backgrounds, on features of software. Demonstrated ability to work both independently & as a team leader.
Internal Team Support
Education and Knowledgebase Management
Programs utilized include: Intercom, G-Suite, Aircall, Slack, Zoom, Canny, Stripe, SendGrid, ExaVault, Gainsight, Asana, Nuclino, Guru, Pivotal Tracker, Clubhouse, Capterra, G2
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