Skilled professional committed to addressing customer concerns with speed, accuracy and professionalism.Resourceful quick learner who consistently meets and exceeds productivity goals.Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.Customer Service Manager committed to delivering success through effective personnel and workflow management.
Exceeded corporate target for customer satisfaction for 6mths in a row.
Exceededs beyond and above for customers .,.
written notice from customers that i di give my all in my work Customer Assistance
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.
Worked as a team member performing cashier duties, product assistance and cleaning.Computed accurate sales prices for purchase transactions.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Successfully interacted with customers and retail buyers to expedite orders.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Assisted customers in finding out-of-stock items.Recommended, selected and helped locate merchandise based on customer needs and desires.Recommended, selected and helped locate merchandise based on customer needs and desires.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Took special orders in person and over the phone to generate
Drove sales by developing business strategies, marketing plans and merchandise assortments.Informed potential buyers where garments could be purchased.Dressed in sample and completed garments for photographs and displays.Organized and maintained accessories and clothing in the shooting area.Tracked current and emerging fashion and consumer trends.Recommended fresh styling ideas to the fashion designer.Researched specification information and in-line style to develop quality patterns.Altered clothing to fit individual customers and repaired defective garments.Measured customers for size and recorded measurements for use in alterations.Developed business strategies outlining strengths, weaknesses, new opportunities and risks.Remained relevant and trend-savvy by staying current with fashion trends.
Created standard quarterly marketing collateral while ensuring all deadlines were met.Computed, recorded, and proofread data, records and reports.Performed heavy bank reconciliations and cash flow statements.Monitored the daily activities of 15 Addressed negative customer feedback immediately.Provided a high level of product and leadership support to representatives and clients.Created training manuals targeted at resolving even the most difficult customer issues.Resolved customer questions, issues and complaints.Developed rapport with the customer base by handling difficult issues with professionalism.Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.customer support teams.
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