Customer Service Tech at Centurylink proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.
Diagnosed hardware and software failures and resolved technical issues with a 95% success rate.
Set up, tested and configured networks, desktops, laptops and printers.
Install Cat 5e cableling
Splice and turn up remote office switches
Splice and Repair Fiber Optic Cable.
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