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Kohl's - Customer Service Specialist/ Cash Office Resume Example

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CUSTOMER SERVICE SPECIALIST/ CASH OFFICE
Summary
To obtain a career with a company where my skills and personal characteristics can be used to make a positive impact in your company.
Highlights
  • Professional and mature
  • Time management
  • Dedicated team player
  • Meticulous attention to detail
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Experience
09/2013 to 04/2015
Customer Service Specialist/ Cash Office Kohl's － Norman, Oklahoma
  • Bilingual, Customer Service/Cash Office, 6 service pins for providing excellent customer service to my customers, 1 people pin for my customer's providing online survey's on my performance Employee of the month the first month with the company.
  • Multi-tasking answering phones and transferring them to the correct person.
  • Developed relationship's with my customer's.
  • Provide return's, sales, applying corporate policies.
  • Looking up item's for customer and following through and finding that item and calling store to verify that they had that item and have them hold it for my customer.
  • Cash office, I was considered for cash office a month after I started working at kohl's.
  • Input sales from the previous day, count down the safe 3 times, count down customer service till's, jewelry till, change drawer for the store, order currency for the store, make the deposits for the store and input it into COSA.
  • Solve problems the customer might be having or call the manager to do so.
  • I am Dependable,Trustworthy, and Professional.
01/2007 to 01/2009
Assistant Store Manager Tan and Tone America － Oklahoma City, Ok
  • Bilingual, store of the month for August 2008, honorable mentions for top 5 and top 10 percent through out my employment.
  • 1 in robotic sales for the month of July 2007 I was asked to be an Assistant Manager after 3 months in a 6 month training program.
  • Customer Service Sales developing and training employee's, promoting and setting on site promotions, ordering supplies, inventory, checking time cards, keeping and motivation staff on sales, up sales, problem solving, 7 day reports, surpassing previous Corp goals by 10 percent, payroll, knowledgeable about our memberships, conversions, rollovers, our products and the equipment, increasing customer traffic, Time management.
  • I was an Assistant Manager at two different locations.
  • Physical Trainer, Tanning Specialist, Customer Service Specialist
01/2007 to 01/2007
Customer Service Specialist/Cashier Freddy's Frozen Custard － Oklahoma City, OK
  • Customer service, responsible for custard machine and keeping it supplied.
  • making custard desserts, responsible for custard desserts, taking customer's.
  • Orders, up sales, cleaning lobby, restocking supplies that where used on my shift.
01/2004 to 01/2007
Customer Service Specialist/Cashier Sharp Cleaners and Laundry － Oklahoma City, OK
  • Worked at two different locations, took in items and hand wrote the description of Of the garments down, scrubbed clothes, took Inventory, looked for lost item's.
  • made suggestions on what would be the best way to clean garments, curtains, clothing, customer service, had Item's rung up and ready to go before customer entered establishment to save them time.
  • sorting clothing and other item's, Up sales, problem solving.
Education
Metro Tech Business File and Folder Management June/July 2010 Integris 5100 N Brookline, Oklahoma City, Ok August/September 2010 Excel 1 and 2, Word 1 and 2 Metro Tech Beauty Academy
Nail and Facial Technology Skill USA, Member Perfect Attendance GPA 90.58 Mansfield Business School ­ Word Processing
General Education Diploma Austin, TX
Personal Information
Clerk, Receptionist, Customer Service, People Person, Fast learner, Bilingual.
Skills
Assistant Manager, Excellent customer service, Excel 1 & 2, Word 1 & 2,Word Processing, multi-tasking, payroll, adhere to company policies, problem solving, sales, answering multi-line phones, Time management, cash office, Inventory.
Additional Information
  • Interests Adman Clerk, Receptionist, Customer Service, People Person, Fast learner, Bilingual.
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Resume Overview

Companies Worked For:

  • Kohl's
  • Tan and Tone America
  • Freddy's Frozen Custard
  • Sharp Cleaners and Laundry

School Attended

  • Metro Tech Beauty Academy

Job Titles Held:

  • Customer Service Specialist/ Cash Office
  • Assistant Store Manager
  • Customer Service Specialist/Cashier

Degrees

  • Metro Tech Business File and Folder Management June/July 2010 Integris 5100 N Brookline, Oklahoma City, Ok August/September 2010 Excel 1 and 2, Word 1 and 2
    Nail and Facial Technology Skill USA, Member Perfect Attendance GPA 90.58 Mansfield Business School ­ Word Processing
    General Education Diploma

Where can I find a Kohl's Customer Service Specialist/ Cash Office resume example in Norman, Oklahoma ?

This is an actual resume example of a Customer Service Specialist/ Cash Office who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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