Many years of top, diversified experience, holding positions of increasing scope and responsibility. Strong background in many areas including training, data analysis, project management , customer service, sales support, staff training, supervision , and client relations. Hard- Working and driven, while highly - experienced in all aspects of industry work, and is thoroughly familiar with industry products, practices and protocols. Well -versed in working in with a large and diverse clientele. Well - versed in working in start-up companies. Able to establish and cultivate successful, long -term client and industry relationships. Firmly committed to attaining high levels of client satisfaction, loyalty, and retention. Selected Accomplishments: Has consistently exceeded all performances expectations, and has ranked as an Exceeds/Exceeds performer from 2003-2012. Developed training program for new hires in the Quality Assurance Department/Customer service, Data Entry and Analysis. Exceeded Project Management deadlines for Physician marketing campaign designed to increase profitability per client. Provides mentoring and leadership support to new hires , and has played an integral role in assisting in the recruitment of new team members and marketing managers. Lead in ongoing process improvement and initiatives consisting of portfolio optimization, sales support, and administrative training. High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
accounts payable, accounts receivable, Agency, benefits, client, clients, customer satisfaction, Customer service, data base, database, features, Financial Analyst, functional, Help Desk, inventory, director, Medical Billing, works, Oct, office equipment, organizational, problem solving, Processes, Coding, progress, receiving, Sales, Shipping, Staffing, supervisory, phone, valuation
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