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Liveops - Customer Service Sales Resume Example

Resume Score: 70%

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CUSTOMER SERVICE SALES
Accomplishments

Professional Summary
I maintain a positive and professional attitude while interacting with demanding clients. Serves as the primary point of contact for customer needing to schedule an appointment , troubleshoot a device or computer. I have years of customer service experience that started with my local cable company. I worked setting up installs and answering phone. when this company was sold and shut down I had worked myself up to internet service coordinator. 
Skills
I know how to use my time wisely and currently have maintained a high average on my metrics with current position.

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 I am very dependable. I have not had an unexcused absence in the year i have been in current position.

Building rapport with customers. Using that knowledge that to figure out their needs so I may better help them.

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 Computer knowledge. Knowledge of all versions of Windows .  I am quite proficient with Microsoft Office. 
Work History
Customer Service Sales, 01/2015 to Current
 Liveops – Eatonton, GA
  • I am responsible for helping customers who call in with a variety of needs.
  • I assist in sales calls and getting.
  • information in the right hands.
  • Accomplishments.
  • I have a customer service heart.
  • Whatever problem big or small I am not satisfied till they are.
Customer Care Assistant, 05/2015 to Current
 Xerox Commercial Solutions ,LLC – RidgevilleLewisville, TX
  • Answered incoming calls and managed records ,helping customers troubleshoot IOS devices and computers.
  • I am proficient with multitasking across systems and applications.
  • I have the ability to effectively prioritize and manage my time .
  • Set up appointments if customer could not resolve by telephone.
  • Utilized screen sharing software to provide accurate troubleshooting.
Assistant Office Manager , 05/2010 to 01/2015
 Hallman Wood Supply and Metal Recycling – Sparta, GA
  • Responsibilities My duties included inventory,sales,
  • I produced daily work reports. I was responsible for ordering stock. I also made sure it was properly labeled and kept rotated on shelves.
  • Working for a hardware store helps impact people on many levels. It may be helping someone build there dream home to helping a single mom fix a water leak. Generally people are coming to you with questions and I always did my best to help them.
  • Skills Used All office programs. I like to meet people so that is a plus in making customers comfortable.


Service Coordinator , 05/2007 to 11/2010
 Sinclair Oconee Homes – Milledgeville, Ga
  • Set up all service on new and existing homes.
  • Used Microsoft Word, Excel, and Outlook as the primary programs. 
  • Was a point of contact between customers and the salesman who handled the purchase of customers home.
  • Applied for permits city and state ,to comply with city and county ordinances. 
  • Kept inventory and ordered parts to repair and set up homes. 
Asst Internet Coordinator , 05/1999 to 12/2007
 Communicomm Services – Eatonton, Ga
  •  My duties changed over the years .i started out as a CSR ,helping customers ,selling cable services.I processed payments and sometimes ran front window. 
  • I was chosen to assist the internet coordinator. I set up all new Internet .I maintained databases in the servers.
  • I was promoted to handle direct sales by mail. I took several Pitney Bowes classes.
  • The company sold to another and decided to do the advertising from an outside company
  • Microsoft office including PowerPoint, Access. Outlook. Excel, Word.  Had to keep up and maintain computers throughout the office. 
Education
GED: 1999
 Bibb Count Schools - Macon, Ga
 Bibb county school
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Resume Overview

Companies Worked For:

  • Liveops
  • Xerox Commercial Solutions ,LLC
  • Hallman Wood Supply and Metal Recycling
  • Sinclair Oconee Homes
  • Communicomm Services

School Attended

  • Bibb Count Schools

Job Titles Held:

  • Customer Service Sales
  • Customer Care Assistant
  • Assistant Office Manager
  • Service Coordinator
  • Asst Internet Coordinator

Degrees

  • GED : 1999

Where can I find a Liveops Customer Service Sales resume example in Eatonton, Georgia ?

This is an actual resume example of a Customer Service Sales who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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