Exceeded corporate target for customer satisfaction for 9 months in a row.
Fielded and processed up to 200 calls per day.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified time frames.Dispatched tow trucks to disabled vehicles.Signed customers up for AARP memberships,handled credit card information,canceled memberships,and also offered upgrades in memberships.
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