LiveCareer-Resume

customer service representative ocean import resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Objective
My goal is to obtain a position that allows me to opportunity for liberal growth and development while utilizing my knowledge and skill to support the success of a company.
Experience
Operations Representative, 10/2016 to Current
CenergySimi Valley, CA,
  • Scheduling pick-up and delivery appointments for truckload shipments
  • Track and tracing 
  • Customer service and response when needed
  • Worked on-site at customer's facility during peak season
  • Finding new ways to assist in automation
  • Creating SOP's for new and existing customers
Operations Specialist, 08/2015 to 10/2016
Kord TechnologiesAurora, CO,
  • Track and trace
  • Customer Service
  • Quote customers to win business
  • Route freight cost efficiently to maximize profit
  • Create business partnerships with shipping agents to facilitate routing
Customer Service Representative - Ocean Import, 02/2015 to 08/2015
Eaton CorporationBrooklyn, OH,
  • Customer service and response.
  • Track and tracing all assigned ocean containers with specified steamship lines and port terminals.
  • Coordinated the drayage from port terminals to requested U.S. domestic locations.
  • Daily contact with U.S. Customs Border Patrol.
Domestic Coordinator, 2014 to 02/2015
Hellmann Worldwide LogisticsCity, STATE,
  • Coordinated the operating procedure from start to finish.
  • Provided outstanding customer service in order to facilitate the required objective.
  • Kept clients informed and ensured timely productivity.
  • Used outside-of-the-box thinking in critical moments.
  • Prepared and issued rate quotations.
  • Managed daily transportation report.
  • Assigned shipment to cost efficient and reliable carriers/vendors to ensure all profit is maximized.
  • Daily billing for all shipments within the domestic department.
Warehouse Associate, 05/2010 to 11/2012
Hellmann Worldwide LogisticsCity, STATE,
  • Received and inspected cargo.
  • Submitted cargo to test inspection for piece count, weight, dimension, and physical condition.
  • Issued documents verifying test inspection to applicable Hellmann departments.
  • Packaged and labeled as required.
  • Loaded and unloaded trucks, trailers, ocean containers, and airline pallets.
  • Maintained a clean working area.
Skills
  • Strong communication and organizational skills.
  • Strong attention to detail.
  • Ability to juggle various tasks without getting flustered.
  • Team player/leader.
Education
High School Diploma: , Expected in 2011 to Animo Leadership Charter High School - Inglewood, California
GPA:
: General Eduction, Expected in to Cerritos College - Cerritos, California
GPA:
Extra-Curricular Activities

Global Logistics Specialist Program

  • Global logistics overview.
  • Transportation/Logistics management issues.
  • Legal, financial, and risk management issues.
  • World trade and government regulatory bodies.
  • Innovations in technology and operations.
  • Developing and implementing a integrated logistics plan.

U.S. Customs Brokerage Program​
 Course taken to facilitate studying for US Customs brokerage exam. Reviewed subjects such as:
  • Entry Requirements
  • Valuation
  • Classification
  • NAFTA and other trade agreements
  • Broker responsibilities
  • Prohibited and restricted merchandise
Languages
Bilingual in English and Spanish

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Animo Leadership Charter High School
  • Cerritos College

Job Titles Held:

  • Operations Representative
  • Operations Specialist
  • Customer Service Representative - Ocean Import
  • Domestic Coordinator
  • Warehouse Associate

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: