Focused and dedicated insurance professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities.
Increased office organization by developing more efficient filing system and customer database protocols.
Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.Processed applications, payments, corrections, endorsements and cancellations.Promoted agency products to customers in person, on the telephone and in writing.
Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.Called 100 warm leads each week to expand client base.Processed applications, payments, corrections, endorsements and cancellations.
Processed applications, payments, corrections, endorsements and cancellations.Filling and answering phones.
Checked baggage and collected baggage charges.Issued travel and hotel vouchers for passengers on overbooked and canceled flights.Processed reservations, coordinated stand-bys.
Responded politely to passenger complaints regarding ticketing and baggage handling.
Successfully completed reservations program and check in program with Aeromexico Airlines .
Accounts Receivable Management course.
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