To be an asset to a well-established organization that will lead to a
strong, mutually beneficial relationship. I
believe in consistently
exceeding customer expectations by providing the best quality products and
using systemic processes and
facts to proactively and collectively work with team members and
customers to drive continual
quality and process improvement during the design, manufacture, and delivery
Microsoft Office 2007-2010 and Office 2013-2016, Word/PowerPoint/Excel
Experience and Knowledge in computer software; Inventor, AutoCAD, Solid Works, Mold Flow, Moldex3D, Minitab, 5SImplementation, Lean Manufacturing, Six Sigma
Strong work ethics. Work well in teams; Strong communication skills
02/2017 to Current
Customer Service RepresentativeU-Haul － Green Bay, WI
Achieving excellent customer service, preparing rental contracts and invoices.
Maintaining facility and rental equipment.
Responsible for opening and closing of facility.
Slashed administration costs 20% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.
Establish priorities for work delegated to others.
Manage CSR team personnel.
09/2016 to 12/2016
Junior Engineer InternshipWisconsin Plastics Inc － Green Bay, WI
Conduct special studies to develop and establish data to effective reduce cost in manufacturing.
Quality control assurance; verifying product dimensions, colors and textures, identifying imperfections.
Maintaining a safe work environment ensuring a priority in safety.
Communicating with Machine operators to ensure high quality production rate and standards.
Provide technical assistance to the vice of operation.
Prepare proposals, quotations, reports.
08/2015 to 08/2016
Assembly/ Press OperatorWisconsin Plastics Inc － Green Bay, WI
Maintain high production rate.
Perform quality assurance.
Strong communication with team lead.
Followed strict safety regulations.
01/2013 to 03/2013
Machine Operator/ ProductionHoneywell Eye and Face Protection － Platteville, WI
Responsible for operations of labeling machines and equipment; handled hazardous waste for proper disposal.
Update computer files for printing new revised labels.
In charge of facility production lines.
09/2009 to 05/2013
Lab AssistantUniversity of Wisconsin-Platteville Campus － Platteville, WI
Sustaining and organizing laboratory; Working hands-on with specific industrial grade plastic processing machines to identified issues, trouble shoot and repair as necessarily.
Supervised and assisted students with projects or exams, mentoring and tutoring.
Converting AutoCAD files via G-code to program two axis industrial laser machines.
09/2001 to 01/2007
Auto-body SpecialistNachtwey Truck Rebuilders/Auto Repair － Green Bay, WI
Developed expert automotive body skills and perform repairs for commercial trucks and small vehicles.
Ensuring compliance with PPE safety standards and SDS hazardous waste disposal.
Deliver customer satisfaction on workmanship; maintain facility operations.
Operated un-supervised; taking initiative to complete all projects and assigned tasks daily.
Education and Training
Bachelor of Science: Industrial Technology Management Industrial and Manufacturing Technology Management Plastics EngineeringUniversity of Wisconsin-Platteville － Platteville, WIIndustrial Technology Management Industrial and Manufacturing Technology Management Plastics Engineering