Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.
Oversee all aspects of daily care
Carefully monitor dietary intake
Communicate all medical information to doctors and therapists
Administer and document all medication
Provided superior customer service to all patients
Responsible for all patient billing
Managed all AR/AR
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