Provides exceptional customer service to customers and independent contractors. Answer incoming calls in a prompt, courteous and professional manner. Assist callers with requests or concerns and enter info data base or dispatch call requests according to guidelines. Process all requests received via phone, email, fax and front counter. Follow up with customer's requests or concerns as needed. Place outgoing calls to ensure satisfaction of newspaper, delivery. Secure payments and solicit new subscriptions. Interacts with home delivery advisors, contractors, managers, accounting and other departments.
Petroleum transfer technician, cashier, deli cook, shift leader, subway cashier and prepared food.
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