OBJECTIVE Office Manager/Administrative Assistant - Use my 15+ years of work experience, strong
organizational skills, professionalism, attention to detail, strong computer/technical skills to provide efficient
and effective administrative support under minimal supervision.
Advanced interpersonal skills
Commitment to quality and service
Strong communication skills
Typing 40 wpm.
Strong work ethics, integrity
Strong organizational skills
Customer Service Representative (CSR), 10/2013
to 11/2014 Lincare – Bellingham,
Lincare Provided information in response to inquiries about Durable Medical Equipment, Oxygen, nebulizers and cpap/bipap therapy.
Verification of insurance, obtaining authorizations from insurances, dispatching daily set ups to drivers.
In charge of the Physicians Referral log, daily numbers.
Keeping track of the Held sales Budget.
In charge of the set up process for new patients- Familiar with the Healthcare privacy laws and Insurance guidelines.
Maintained office files to insure they were completed with all necessary documents.
Recorded all sales/listings in MEMO (In-house sales system).
Social Media- Maintained social media presence, Brokerage website.
Performed general office Management duties.
Entered listings in MLS, amended listing when properties where sold or rented.
Assembled and managed documents for closings and insured that files were complete.
Created flyers and brochures for the agents.
Administrative Assistant, Western Hills Methodist Church – El Paso,
In charge of the church Bulletin and all clerical duties involving the church.
Bilingual French/English CSR - Telerx- Call Center, Dr Pepper.
Provided information in response to inquiries about products and services in a call center environment, in support of Client goals and objectives.
Cross seller of brands and offered other products.
Implemented and found name for Knowledge Base server used by Dr Pepper.
Assistant Mediterranean Licensees (International Markets) - BVHE France (Walt Disney) Managed and coordinated trade/creative materials between BVHE France, BVHE UK and BVHE USA and partnership with our Licensees.
Coordinated with the USA to insure Licensees received marketing materials in time.
Controlled and approved all creative/promotional materials/marketing plans/press releases/wraps from the Licensees.
Controlled and approved video trailer builds (rental and sell through) of our markets, coordinated with technical departments in UK and USA.
Managed and organized shipping of goods.
Controlled, coordinated and updated theatrical/video release schedules for each territory, which was used by the employees of the department.
Coordinated promotions/tie-ins (McDonalds/Kodak...) with licensees.
Edited text/materials for releases.
Followed-up technical, marketing, dubbing and creative files.
Organized seminars in prestigious places for more than 30 persons.
Translations and interpretation of business and technical document French/English/French Edition/proofreading of business presentations, newsletters and marketing, sales materials.
Assistant to the Financial Director- BVHE France Set up and coordinated video release schedule.
Coordinated and prioritized daily activities of the Financial Director.
Translations of business and technical documents.
Coordinated sales performance Budget.
First Certificate of English: Business - English,
1988 British Institute of Paris - Paris
International Cambridge Certificate in English. Intensive Business English classes to improve the English language in professional contexts. Courses built on existing knowledge of English. Real Estate Classes. El Paso Real Estate Academy - 2009 Leadership Training - John C. Maxwell 2012:
British Institute of Paris. Englsih certification
Accounting, Administrative support, Billing, Bookkeeping, brochures, Budget, Business English, business presentations, C, Call Center, clerical, interpersonal, Client, customer service skills, Data Entry, Data processing, dispatching, drivers, English, Event Management, Financial, French, General office duties, General Office, Insurance, interpretation, Invoicing, Leadership Training, Director, marketing plans, marketing, marketing materials, materials, Microsoft Office, office, PowerPoint, Publisher, Word, Multi-tasking, newsletters, newsletter, Notary Public, Office Management, Internet research, personnel, press releases, promotional materials, proofreading, QuickBooks, reading, Real Estate, sales, Scheduling, seminars, shipping, SOP, statistics, time-management, Translations, Type 40 WPM, video, website, Workflow, writing skills
First Certificate of English : Business - English , 1988 International Cambridge Certificate in English. Intensive Business English classes to improve the English language in professional contexts. Courses built on existing knowledge of English. Real Estate Classes. El Paso Real Estate Academy - 2009 Leadership Training - John C. Maxwell 2012 :
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