Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem resolutionist, working effectively and productively with diverse customers and individual needs. Experienced and highly motivated professional. Ability to work in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of customer service. Excellent listening skills, oral and written communications. Comfortable interacting with all levels of organizational and public. Able to make decisions independently and quickly with minimal escalations.
Volunteered as a team leader, trained new and current volunteers on proper customer service practices. Ensured volunteers were compliant on sanitation and safety rules. Assigned Volunteers to tables and workstations kept track of which tables were cleaned and available for new guests.
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