I cleaned the residential building( an assisted living) which consists of common areas and 30 resident rooms. Also I would assist with the residents in any form I was allowed.
45 wpm, 10 key intermediate, Microsoft skills excellent/ proficient
I will be more than happy to provide references upon request.
I was able to learn more about Alzheimers and how to better assist the residents.
I was able to strengthen my time management skills to a higher level.
I was able to impact the residents in a positive.
customer service, cleaning/ housekeeping
Dispatch/ Security Officer
Sun City Security Inc.
El Paso, Texas
February 2014 to January 2015
When I was in the office I handled paperwork, system and answering the phones.
I talked to clients about services and what we were able to provide.If a officer was to call off I would have to find someone to fill in their shift and fill out the proper documentation and system.
Whatever was asked of me I would do it.
When I was out in the field I would patrol sites and make sue that nothing was going on such as people who shouldn't be on site be on site, vandalism, suspicious activity etc;.
I would fill out the proper documentation for the site for the client.
When over night in office I would clean the office.
I learned more skills in the office and I was able to increase my typing speed to 45 wpm.
I was also able to increase my skills in Microsoft.
customer service, cleaning, office/admin
El Paso, TX
January 2013 to January 2014
I took care of 5 children.
I took them to and from school and appointments.
I helped them with homework.
I took care of the daily household chores.
I also did deep cleaning of the home.
I cooked meals and snacks.
I homeschooled one child and prepared one child for kindergarten.
I played with them and took them on activities.
I also took care of errands.
I also did anything that was asked of me.
I taught the kids sense of responsibility.
I taught them manners.
I taught them how to be independent.
I taught them how to problem solve.
I taught them many things that really impacted their life.
Over all I had a very strong positive impact on the children.
customer service, cleaning, education, office/admin
Softlines Team Member
El Paso, TX
October 2012 to January 2013
Organizing items in my department by size, color, brand etc;.
I assisted customers when they were in need of help.
I also assisted where ever my help was needed.
I provided customers with a positive experience.
I helped people stay in a positive mood during work.
customer service, office/admin, cleaning, sales/retail
El Paso, TX
June 2012 to September 2012
I answered calls from customers and activated credit cards.
I offered a Debt Protection Program and tried to enroll them in it.
I went above my quotas every week on sales.
sales, customer service, office/admin
Child Nutrition Technician
Salt Lake City, UT
November 2010 to May 2012
I prepped, cooked and served food.
I cleaned and organized the kitchen and cafeteria.
I took care of stocking a rotating the food.
I filled out the daily paperwork.
I ran POS.
I ran the kitchen when my boss wasn't there or was unavailable.
I made phone calls to people when needed.
I have a positive influence on the kids.
I made sure they were keeping up with their work in school.
I made sure they were making good choices.
Also took a lot of stress off my boss because she knew the kitchen would be taken care of so she was able to relax due to her health.
customer service, food, cleaning, office/admin, money handling
C.C, Nursery, Referee, Receptionist
D.A Turner YMCA
June 2006 to October 2008
I handled any office paperwork that needed to be done.
I handled phone calls.
I watched over the kids and planned activities.
I helped with school work.
Whatever was needed from me I did.
I refereed all the sports they hosted.
I watched over the nursery and did whatever was need.
I held the standards of the YMCA.
I taught the children life skills.
I was a positive role model.
I helped things run smoothly.
I spread positivity and personality.
cleaning, customer service, admin/office
May 2006 to August 2006
I took phone calls and set up appointments.
I shampooed hair and handled the cleaning of the salon.
I also took care of stocking for the salon.
I also helped open and close the salon.
I also assisted the stylist in any way possible.
I helped get people in and out accordingly so the day to day went by smoother.
I impacted people's experience in a positive manner.
admin/office, cleaning, customer service
May 2006 to August 2006
I handled money, took orders, and stocked food.
I created a positive experience for customers.
cashier/POS, customer service, food handling.
12/2014 to Current
Customer Service RepresentativeConvergys/ AT&T － Las Cruces, NM
I always answer calls with a warm welcoming and I can help attitude.
I make sure that I fulfill any and all questions or concerns customers may have.
I make sure that they are getting the best service with our company.
I assist my coworkers when available.
I note the account during every interaction.
I was able to meet my quotas.
I was able to satisfy many customers.
I was able to strengthen my multi tasking skills and typing skills.