To obtain a position in Customer service where my experience can be utilized to improve customer satisfaction.
Cornerstone Christian School - High School Diploma
High Tech Institute - Medical Assistant Diploma
Handling of incoming calls from policyholders, Personable responses to inquiries, Educating callers regarding eligibility and requirements for coverage and Assisting escalated callers and resolving problems
Ensure each customer receives outstanding service by mystery shop standards, Maintain awareness of all promotions and advertisements, Execute the daily operational, day-to-day goals and priorities assigned by store management, Answer customers' questions and provide information on procedures and policies
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product, Explain products or services and prices, answer questions from customers and Obtain customer information such as name, address, payment method, and enter orders into computers
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