Dedicated and focused Customer Service Representative. Can also offer 10+ years dispatch experience. I am flexible and hardworking with the drive to succeed. Committed to delivering high quality results with little supervision.
Worked in call center environment, answered phones and scheduled customers appointments, as well as answering any questions they may have. Scanned documents into the system . Planned meetings and prepared conference rooms.
Dispatcher for 20-25 technicians. Answered incoming call and scheduled residential & commercial service appointments. Set up customer accounts, create work orders, drew up contracts. Ordered parts, office supplies and scheduled truck/van maintenance.
Prepare bills of lading, manifests, and other shipping & receiving documents. Answer phones, package tracking & data entry.
Interpret company policies, safety guidelines, and transportation regulations to drivers. Dispatch & payroll.
Cut, colored, permed, and styled hair. Certified masseuse, assisted in wax removal. Maintained a clean, safe, work environment.
***References avaiable upon request***
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