Customer Service Representative Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
  • Truth and Deliverance Ministries: Provided outreach services to the citizens of Copperas Cove, Texas Hosted Trunk or Treat - 2013 Back to School Night - 2013 Feed the Homeless - Thanksgiving 2013 Performed in A Christmas Play-Zechariah's Christmas Adventure Student 2 Student additional training: Leadership Public Speaking Interviewing Operations & Training Communications Training Assessment Discipline & Morale.
, 05/2014 to Current
Bickford Senior LivingLafayette, IN, United States
  • Supervisor: - 254/681-1772; Contact: Yes.
  • Duties: Operates a point-of-sale cash register to record meal prices and categories of personnel for individuals authorized meals in the hospital, dining hall.
  • Post price changes to menu board and enters meal prices into the register system.
  • Accepts cash payments for prescribed rates.
  • Corrects errors on tapes with proper notation.
  • On a daily basis, receives and verifies change fund and checks register.
  • At the end of the meal, counts cash received in the presence of a Cook Supervisor.
  • After the count and the correct amount of cash and transactions have been verified, turns in cash to the Cook Supervisor.
  • Checks that individuals have required proper identification and authorization.
  • At the end of the meal period, computes number of meals served by checking cash register tape.
  • Transfers tape figures to Ala Carte Daily Cash Summary sheet to record meals and categories served.
  • Determines the amount of shelf space to be used for various items within a department and estimates the space requirements for new items or increased quantities.
  • Receives supplies, equipment, and perishable, semi-perishable, and non-perishable resale items in the receiving area of the commissary.
  • Verifies shipments by checking the shipping documents, making proper notations on the documents, and identifying any obvious spoilage, damage, overages, or shortages.
  • Operates a computer system that marks prices, calculates prices, and determines weights of merchandise.
  • knowledge of stock turnover, shelf space allocation, and customer preferences.
  • Knowledge of brand names and sizes of grocery items or of the kinds and varieties of fresh fruits and vegetables to ensure the proper care and handling of certain items.
  • Knowledge of location of items to assist customers.
  • Preparing, arranging, or stacking items together for safety and neatness; rotating old stock.
Customer Service Representative, 07/2014 to 11/2014
Stericycle Inc.Az, AZ, United States
  • Supervisor: 254/466-4281; Contact: Yes.
  • Duties: Receive telephone calls; provide information, answer questions and direct calls and visitors to appropriate official.
  • Conduct a thorough review of all correspondence, determine deadlines and offer suggestions concerning actions to be taken.
  • Prepare and type a variety of reports, forms, requisitions, and legal documents using word processor or personal computer.
  • Organize and maintain files, records, manuals, handbooks, and other related materials.
  • Disburses and receives cash from various accounts.
  • Refers questionable cases to supervisor or other staff members.
  • Inputs all information in computer to generate a service order.
  • Coordinates accomplishment of approval authority, design, and contract and delivery order approval, funding authority, secondary interface with request or functional manager, and in-house scheduling.
  • Inputs work request Information into computer database.
  • Assures completeness and procedural accuracy of input information to include proper coding, format, etc.
  • Researches computer data or files to prepare individual project review reports, status reports, general information and on work orders, to include standing operating orders.
  • Maintain and review computerized files (customer lists, task lists, shop files, etc.).
  • Researches error listings to determine cause of error, and makes corrections.
  • Uses several commonly used commercial software packages such as word processing and a variety of automated scheduling systems, users manuals, and knowledge of interactive capabilities of the systems.
  • Receives and distributes incoming mail.
, 12/2012 to 05/2013
Bickford Senior LivingMuscatine, IA,
  • During Thanksgiving and Christmas, Provides regularly scheduled visits with the patient.
  • Visits may be strictly social or could include light meal preparation, shopping, running errands, providing a steady arm to move about the house, light housekeeping chores, transportation, and other tasks as reasonably requested by the family.
  • An attempt is made to match volunteers and families so that time spent is valuable for both.
  • Companions do not do personal care or administer medications.
Diploma: , Expected in 0607
Shoemaker High School - Killeen, Texas
GPA: GPA: 3.5

GPA: 2.8


cash register, database, delivery, forms, functional, legal, materials, mail, personnel, coding, receiving, safety, scheduling, shipping, Supervisor, telephone, transportation, type, word processor, word processing

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Resume Overview

School Attended
  • Shoemaker High School
Job Titles Held:
  • Customer Service Representative
  • Diploma

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