A dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Applying for the Personal Training Manager position at Anytime Fitness.
Duties include offering loans to customers and collect delinquent accounts and making contact with customers on a daily basis. Meet with customers one on one and explain their loan documents. Try to meet goals individual and office goals monthly. Send accounts to attorneys when needed. We are a very successful office thanks to a great team.
Responsible for selling and marketing Satellite TV and Internet service. Recommended and helped customers select merchandise based on their needs. Confirmed that appropriate changes were made to resolve customers' problems with TV service. Informed customers about sales and promotions in a friendly and engaging manner. Planned and negotiated media buys, including TV, radio, print and digital. Created an official company page on Facebook to facilitate interaction with customers.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents.
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