Creative, adaptable and resourceful community service professional with background in crisis to a variety of the general public. Talented at quickly mastering new skills and processing new information. Highly-motivated with desire to deliver exceptional customer service whom maintains a sense of humor under pressure.
Computed Data Reports
Worked as a team member performing cashier duties, product assistance and cleaning. Resolved product issues. Managed quality communication, customer support and product representation for each client. Successfully interacted with customers.
Interviewed clients individually and with families to determine eligibility and what services would best address their needs( Such as homeless, domestic violence, and the disabled individuals). Advised clients of community resources, made referrals and self reliant plans for families and individuals. Evaluated and addressed individual client needs and concerns. Educated residents and their families regarding other community resources.
Interviewed clients individually and with families to determine what services would best address their needs. Advised parents and youth on community resources, made referrals and devised realistic treatment plans. Worked closely with disadvantaged youth and parents. Guided youth through the emancipation planning process. Interviewed families and youth in their home for home study assessments to assist the supervisor with custody decisions. Evaluated and addressed individual families and youths needs and concerns. Weekly communicated with teachers and administrators at schools to keep record of youths progress.
Practicum with Columbia Missouri Probation and Parole Office. 2002
Internship with Columbia Missouri Police /Joint Communication Department. 2003
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