Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Managed call flow with up to 100 calls in queue. Exceeded corporate target for 6 months in a row
Inbound Calls for Hewlett Packard sales and services. Made reasonable procedure exceptions to accommodate unusual customer requests.Addressed customer service inquiries in a timely and accurate fashion.
Training in Call Center Technology
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