Amiable Branch Manager experienced in leading constructive and cooperative working relationships within a team setting.
Achieved gold service awards for consecutive quarters. Meeting and exceeding sales and service goals.
Assist customers in scheduling for service appointments. Work in a team environment. Maintain above 80% monthly in achieving customer appointments and follow up calls. Employee of the month achieved in less than 1 year with the company.
Educated customers on the variety of loan products and available credit options.Implemented annual performance appraisals for all branch staff.Developed the annual branch business plan for maximum profitability and effectiveness.
Actively recruited and oversaw training for all new branch employees. Achieved Gold service awards for maintaining service and sales for consecutive quarters. Started as a management trainee and was promoted to Branch Manager.
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