Customer Service Representative Resume Example

Developed reputation as an efficient service provider with high levels of accuracy *Investigated and resolved customer inquiries and complaints in a timely and empathetic manner *Data entry typing more than 40 wpm, assisted in receptionist duties, file organization, research, and development in a timely an accurate manner *Obtained scanned new and old records into the database, added new material, reviewed an updated client correspondence files and scheduling database *Earned management trust by serving as a key holder, opening & closing store along with making daily bank deposits *Managing more than 10 employees per day *Displaying professionalism and integrity at all times *Communicated with vendors regarding back order availability, future inventory and special orders *Processed order invoicing, billing, debiting, charging, and collections *Answered an average of 75 calls per day addressing customer inquiries, solving problems and providing new product informationDedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

appointment setting, automotive, book, Closing, conflict resolution, counselor, client, clients, Customer service, CVS, data entry, Decision Making, Dependable, Dispatching, documentation, filing, financial, inventory, Inventory control, leadership, legal, letters, listening, mail, multi-tasking, Multitasking, organization skills, pick, pricing, sales, script, Spreadsheet, SSI, team player, Phone