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Ibex Global-AT&T - Customer Service Representative Resume Example

Resume Score: 80%

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CUSTOMER SERVICE REPRESENTATIVE
Summary

I am looking for an opportunity to help make a difference in a growing company, while advancing my knowledge at the same time. I feel that a person is never done learning and nothing makes me happier than to advance myself on a day to day basis! I try to look at each day as what can I learn today and how can I help someone else learn at the same time. I am a Dedicated and focused worker who excels at prioritizing, completing multiple tasks and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office
  • Excel
  • Self-directed
  • Time management
  • Dedicated team player
  • Human Resources
  • QuickBooks
  • AR/AP
  • Report writing
Experience
Customer Service Representative
February 2014
Ibex Global-AT&T - Spring Hill, TN

Reasonable to properly handle inbound calls. Solved problems for customers along with making sales, taking payments and ensuring excellent customer service. Addressed customer service inquiries in a timely and accurate fashion.Built customer loyalty by placing follow-up calls for customers who reported product issues.Resolved product issues and shared benefits of new technology. I graduated top of my training class for grades, no time missed and sales.

Child Care Provider
September 2011 to May 2014
Self Employed - Columbia, TN

Organized activities that developed children's physical, emotional and social growth. Redirected children to encourage safe, positive behaviors. Created daily lesson plans for activities. Physically and verbally interacted with children throughout the day. Monitored children's play activities to verify safety and wellness.

Receptionist/Inventory Clerk
May 2014 to February 2014
Roberts Toyota - Columbia, TN

Manage the front desk area, including greeting visitors and answering all telephone calls and in-person requests for information. Create weekly and monthly reports for sold cars. Stock in new vehicles, including assigning stock numbers, making folders, adding to ADP and Dealer Daily. File sold car folders, accounts payable statements and files for service work. I take mail to post office, deposits to the bank and all title work to the county clerks office. I also help with purging and organizing the files.

Office Manager
April 2007 to September 2011
Kincaid Constructions Services LLC. - Columbia, TN

Answered phones and directed calls to proper people. Filed all data for the company. Wrote reports and correspondence from dictation and handwritten notes. Opened and assigned new client accounts. Entered and processed vendor invoice payments. Created an accounts payable spreadsheet. Organized billing and invoice data and prepared accounts receivable and expected revenue reports for owner. Identified and resolved system and account issues. Handled payroll preparation and entered data into cumulative payroll document and processed weekly payroll checks. Conducted month-end balance sheet reviews and reconciled any variances. Verified that information in the computer system was up-to-date and accurate.

Education
High School Diploma : General, 2001 Gateway Christian School - Memphis , TN
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Resume Overview

Companies Worked For:

  • Ibex Global-AT&T
  • Self Employed
  • Roberts Toyota
  • Kincaid Constructions Services LLC.

School Attended

  • Gateway Christian School

Job Titles Held:

  • Customer Service Representative
  • Child Care Provider
  • Receptionist/Inventory Clerk
  • Office Manager

Degrees

  • High School Diploma : General , 2001

Where can I find a Ibex Global-AT&T Customer Service Representative resume example in Columbia, Tennessee ?

This is an actual resume example of a Customer Service Representative who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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